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Cant delete emails from OWA 2010 Godaddy Exchange

Posted on 2016-08-24
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Last Modified: 2016-09-01
I have a hosted Exchange server one with Godaddy and another domain with another company. Both Servers are Exchange 2010

If i login to Godaddy's OWA with any mailbox with FIrefox, IE or Chrome and try to delete an email i get the message below.

A server configuration problem is preventing access to your account. If the problem continues, contact your helpdesk.

If i login to my other Exchange server everything works fine.

If i login to Godaddy OWA from a remote location (Different ISP) different computer i can delete emails fine.

The only way i can delete emails from Godaddy OWA is to login to the light version and that works fine from this specific site. Every computer has the same result. All windows 7 computers.

Something in the regular version for this site is being blocked. I cant see to find the issue.

Not sure what is different from light version of OWA and regular.

Any suggestions.
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Question by:noclav
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by:noclav
ID: 41770309
I checked everything possible. I disabled all setting on the firewall (Sonicwall) I tried many computers as well as the server and same results. I tried from another location with the same Sonicwall and settings and it works fine from that location. This was working fine until yesterday. I called Godaddy but that is just a waste of time. Could it be possible that they are blocking this specific IP from deleting emails and emptying trash bin on OWA? Outlook Client works fine.
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Accepted Solution

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noclav earned 0 total points
ID: 41770769
I narrowed it down to ISP or Godaddy. I will update when i hear from ISP.
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