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Phaser 4510 feed unit

Tray 2 is throwing a paper jam error, they replaced pickup rollers and spring.

Can anyone tell me what a malfunction "feed unit" is in a Xerox Phaser 4510? We have been informed this and say we need to just by a new printer.
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Harold
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Harold
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Who is "they"? Xerox? The only reason I see this is because the repair is uneconomical relative to the value of the printer.
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HaroldNetwork EngineerAuthor Commented:
Xerox, no, the people brought in and replaced pick up rollers and spring.  In looking, feed unit seems to be the actual tray. Just trying to verify.
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John HurstBusiness Consultant (Owner)Commented:
Have you ask Xerox or another printer repair business to look at it .
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HaroldNetwork EngineerAuthor Commented:
No, as you mentioned of cost. So didn't want to call Xerox and open a case for more than the value of the printer. Just trying to figure out what this terminology "feed unit" translates to and go from there.
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HaroldNetwork EngineerAuthor Commented:
There being my original question, Can anyone tell me what a malfunction "feed unit" is in a Xerox Phaser 4510?
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CompProbSolvCommented:
I did some quick searching online and only found this reference to a "feed unit":
http://www.ebay.co.uk/itm/Xerox-Phaser-4510-550-Page-Paper-Feed-Unit-BRAND-NEW-2ND-Paper-Tray-/181904598268

I wouldn't assume that an eBay listing is a good reference, but this shows it to be the tray as you suspected.  Have you tried another tray?
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HaroldNetwork EngineerAuthor Commented:
No and I had found eBay listing too, but still no sound information on if that is it or not. Going to try removing the tray 2 system totally tomorrow and see what happens.

Will follow up. Thanks
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hdhondtCommented:
If the printer has 2 trays, then the feed unit will be the lower one.
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HaroldNetwork EngineerAuthor Commented:
@hdhondt: there are 3 trays. Asking admin to try to take tray 2 totally out of the printer.
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hdhondtCommented:
Hi Harold

Any further news? Did removing tray 2 make any difference?
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HaroldNetwork EngineerAuthor Commented:
hdhondt: they actually just left the tray empty and using trays 1 and 3.

It turns out it's some part that Xerox would either send someone out to fix or we try to find someone to fix. It's not worth it.
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