Cisco USB Device Setup

I installed the driver from on my Win7 system. I connected via USB to my new ASA 5508. I then use PUTTY to try to communicate over the discovered COM5 serial connection. Fail. Am I missing something?
amigan_99Network EngineerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

In putty make sure you have it set as follows and check your connection tab. Make sure everything USB Serial cable is tight.

Com 5
Data Bits 8
Stop Bits 1
Parity None
Flow Control XON/OFF

Michael OrtegaSales & Systems EngineerCommented:
Did you reboot after installing the driver?

amigan_99Network EngineerAuthor Commented:
Yes - I rebooted after installing a few times actually. And I'm pretty certain I had the correct settings as I have been working with Cisco console connection for many a year. :-)
Become a Leader in Data Analytics

Gain the power to turn raw data into better business decisions and outcomes in your industry. Transform your career future by earning your MS in Data Analytics. WGU’s MSDA program curriculum features IT certifications from Oracle and SAS.  

Michael OrtegaSales & Systems EngineerCommented:
Right, but not the USB cable that now comes with the nextgen firewalls (X-series). We've had a mix result with these cables recently. I would just switch over to the old style serial cable with a USB to serial adapter instead (unless you have a serial interface native on your system).


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
amigan_99Network EngineerAuthor Commented:
@Michael - yes I've been using the their USB cable with the small end at the router. Any thought if a regular USB cable might work - using the larger USB connection on the firewall?
Michael OrtegaSales & Systems EngineerCommented:
No. The older ASA's used those ports for moving files to and from the internal flash storage. On newer ASA's they actually use the USB port for an extension of the flash to storage data, even in an ongoing manner. I wouldn't recommend it though.

amigan_99Network EngineerAuthor Commented:
Thanks. Back to the classic USB adapter. I was hoping to step into the new age!
Michael OrtegaSales & Systems EngineerCommented:
I'll keep an eye on this question. If we figure out what the pattern is to working vs. not working, we'll post it back here.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.