Cisco USB Device Setup

amigan_99
amigan_99 used Ask the Experts™
on
I installed the driver from Cisco_usbconsole_driver_3_1.zip on my Win7 system. I connected via USB to my new ASA 5508. I then use PUTTY to try to communicate over the discovered COM5 serial connection. Fail. Am I missing something?
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RafaelArchitect - Network Engineer - Instructor

Commented:
In putty make sure you have it set as follows and check your connection tab. Make sure everything USB Serial cable is tight.

Com 5
9600
Data Bits 8
Stop Bits 1
Parity None
Flow Control XON/OFF

HTH
-Rafael
Michael OrtegaSales & Systems Engineer

Commented:
Did you reboot after installing the driver?

MO
amigan_99Network Engineer

Author

Commented:
Yes - I rebooted after installing a few times actually. And I'm pretty certain I had the correct settings as I have been working with Cisco console connection for many a year. :-)
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Sales & Systems Engineer
Commented:
Right, but not the USB cable that now comes with the nextgen firewalls (X-series). We've had a mix result with these cables recently. I would just switch over to the old style serial cable with a USB to serial adapter instead (unless you have a serial interface native on your system).

MO
amigan_99Network Engineer

Author

Commented:
@Michael - yes I've been using the their USB cable with the small end at the router. Any thought if a regular USB cable might work - using the larger USB connection on the firewall?
Michael OrtegaSales & Systems Engineer

Commented:
No. The older ASA's used those ports for moving files to and from the internal flash storage. On newer ASA's they actually use the USB port for an extension of the flash to storage data, even in an ongoing manner. I wouldn't recommend it though.

MO
amigan_99Network Engineer

Author

Commented:
Thanks. Back to the classic USB adapter. I was hoping to step into the new age!
Michael OrtegaSales & Systems Engineer

Commented:
I'll keep an eye on this question. If we figure out what the pattern is to working vs. not working, we'll post it back here.

MO

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