troubleshooting Question

Iphones not able to connect to additional exchange accounts on same server

Avatar of IT
IT asked on
ExchangeiPhone
7 Comments1 Solution1510 ViewsLast Modified:
Recently added two new domains into an Exchange 2010 SP3 server for a total of 3.
Each user has 3 different usernames and mailboxes.
15 Users, 12 Androids, 3 iPhones.
All androids connect to all 3 exchange accounts without issue and send/receive just fine.
The 3 iPhones ALL suffer from the same issue which is.

When adding ANY 1 of the 3 accounts, no problem.
When adding the 2nd account, they cannot and get the error that an identical exchange account already exists.
Found lots of post online talking about this issue being caused by 3 mailboxes with same user and pass, but this site has different usernames, and mailboxes.

Any help would be appreciated.

Cheers

Craig
ASKER CERTIFIED SOLUTION
Scobber

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 7 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros