How to find cause of BSOD in Windows 10?
Posted on 2016-08-24
The user has a Win 10 Pro tablet running an app named 'Brown Tech Scanner' on the app list and in control panel if you go to remove programs. Now and then, while running the app, they get the Windows 10 'sad face' i.e. BSOD, but I don't know if it is the Brown Tech Scanner app crashing or something else.
So I need to know how to find out what happened from the event viewer. I see groups such as custom views, windows logs, and applications and services logs, and each of those groups has subitems. Which of these would I look in? Are the logs easy to read and meaningful enough that I should be seeing something about 'Brown Tech Scanner' in the info? If so, is there a way to search for 'Brown Tech Scanner'--so I don't have to look through hundreds or thousands of entries? If this app caused the crash, any idea what I would be looking for or expect to see in event viewer? TIA