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Viruses etc. and W8 and W10
Hi,
I am running across quite a few PCs (W8 and 10) who's OS seem to be corrupt. On start the circle will just keep going around. I test the HDDs and their are ok. I have a W10 install disk and a W8 repair disk. Both are bootable and give me access to the restore options and start options, none of which usually work. Given the behavior I suspect that have been infected with a virus program that is built to work on an older operating system but on W8 and 10 just messes up the OS. I don't need help fixing the computers. I just have 2 questions.
1) If you are well versed in computer repair have you run across this type of problem and in your opinion are my thoughts about some viruses and their interaction with W8 and W10 correct.
2) Could you give a link for where I can burn a bootable DVD anti virus scanner that you use and recommend. Not to expensive or free would help.
Thanks People
I am running across quite a few PCs (W8 and 10) who's OS seem to be corrupt. On start the circle will just keep going around. I test the HDDs and their are ok. I have a W10 install disk and a W8 repair disk. Both are bootable and give me access to the restore options and start options, none of which usually work. Given the behavior I suspect that have been infected with a virus program that is built to work on an older operating system but on W8 and 10 just messes up the OS. I don't need help fixing the computers. I just have 2 questions.
1) If you are well versed in computer repair have you run across this type of problem and in your opinion are my thoughts about some viruses and their interaction with W8 and W10 correct.
2) Could you give a link for where I can burn a bootable DVD anti virus scanner that you use and recommend. Not to expensive or free would help.
Thanks People
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> On start the circle will just keep going around.
if you were talking about the circle when booting up Windows, it means initial startup code has been loaded therefore I doubt the issue is related to virus infection in MBR.
is the computer able to boot into Windows Safe Mode? if yes, anything unusual once in the safe mode?
regarding bootable AV scanners, I notice About.com is recommending 15 free bootable AV tools updated this month. have a look.
http://pcsupport.about.com/od/system-security/tp/free-bootable-antivirus-software.htm
if you were talking about the circle when booting up Windows, it means initial startup code has been loaded therefore I doubt the issue is related to virus infection in MBR.
is the computer able to boot into Windows Safe Mode? if yes, anything unusual once in the safe mode?
regarding bootable AV scanners, I notice About.com is recommending 15 free bootable AV tools updated this month. have a look.
http://pcsupport.about.com/od/system-security/tp/free-bootable-antivirus-software.htm
here Kaspersky's
http://support.kaspersky.com/viruses/rescuedisk
http://support.kaspersky.com/viruses/rescuedisk
How long have you left it 5 mins? 10mins? 30 mins?
ASKER
Nobus, Thanks for the excellent link. Free and Kaspersky is great.
To all; I didn't really get a response to my first question.
To all; paid for doesn't necessarily mean better. In fact it has come to light that hackers have been able to use Norton as a backdoor to hack computers. It is also very intrusive and confusing to the average user which I spend a lot of time working with. McAfee is a huge resource hog. You should all check out the professional (companies that specifically reviews anti virus programs) reviews re: Panda's free version which one can download at CNET. I also love 360 Total security with its extra Bitdefender cloud analysis. Of course everybody has their own opinion and I expect your opinion is more knowledgeable than mine but I am just putting out there,
Thanks
To all; I didn't really get a response to my first question.
To all; paid for doesn't necessarily mean better. In fact it has come to light that hackers have been able to use Norton as a backdoor to hack computers. It is also very intrusive and confusing to the average user which I spend a lot of time working with. McAfee is a huge resource hog. You should all check out the professional (companies that specifically reviews anti virus programs) reviews re: Panda's free version which one can download at CNET. I also love 360 Total security with its extra Bitdefender cloud analysis. Of course everybody has their own opinion and I expect your opinion is more knowledgeable than mine but I am just putting out there,
Thanks
paid for doesn't necessarily mean better <-- Most of the top drawer paid products are better. Also do not confuse Norton (Consumer) with Symantec (Enterprise Corporate): two different things.
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ASKER
Thanks all. Nobus gave me the information I asked for with a specific link and his experience re. viruses' effect on W8 and 10 os files.
tx for the feedback
ASKER
You are welcome.
I use top name paid AV which is generally better. Scan with one of these and then follow with a scan using Malwarebytes. That will catch most things.
Train your users. Most viruses are caused by people inviting the viruses in by going to dodgy websites and / or opening emails from strangers.