Veritas Backup Exec 15 - license problems
I have renewed my licenses for Veritas Backup Exec 15 (version 14.2) and have downloaded the .slf files
When I try to import the .slf file, I get the message, that the serial number is already entered. Yes, but with the old date - I need the new dates.
When I try to remove the licenses, and afterwards import the .slf files, I still get the message, that they already exist - and when I click Show Removed Serial Numbers, they are back again.
Any ideas ???
Veritas.JPG
When I try to import the .slf file, I get the message, that the serial number is already entered. Yes, but with the old date - I need the new dates.
When I try to remove the licenses, and afterwards import the .slf files, I still get the message, that they already exist - and when I click Show Removed Serial Numbers, they are back again.
Any ideas ???
Veritas.JPG
Chris Millard
Would it be worth removing the serial numbers, then stopping and restarting the Backup Exec services?
ASKER
When I try to remove the serial numbers, it will change it to a Demo installation.
But I tried and all services was restarted.
When I then start the Installation Screen for licenses, no licenses are shown.
But when I import a .slf license file I get the same error again, that it is already installed. And when I click on Show Removed Licenses, it shows all the licenses again :-(
But I tried and all services was restarted.
When I then start the Installation Screen for licenses, no licenses are shown.
But when I import a .slf license file I get the same error again, that it is already installed. And when I click on Show Removed Licenses, it shows all the licenses again :-(
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
No other solutions worked...