Office 365 help with tasks

Dear Experts,
I need some help re the following issue:

I have followed the following link:

I have been able to successfully create it, however when I give the command Get-MailboxSearch, it shows the
InPlaceHoldEnabled: True
Status: NotStarted

Please help me to resolve.

Second issue is more of understanding related:
Let's say if i delete the user after 2 years or 1 week & I want to retrieve all of his emails, does inplacehold resolve that?
If yes, how can I get all the emails of the user?

Third, in the link above which I followed, there is a command Get-MailboxDatabase to include all the mailboxes to inplacehold, however it doesn't work.
Can you please advice what am i doing wrong?

Thanks in advance
LVL 11
Who is Participating?
Jian An LimConnect With a Mentor Solutions ArchitectCommented:
1. are you in Discovery Management group?
By default, the Discovery Management role group doesn't have any members. No users, including administrators, have the required permissions to search mailboxes.

2.  if the account is in-place hold, then follow this article to export the mailbox

if not, there are nothing to restore :)

3. Get-MailboxDatabase is a server management. Office 365 do not have such command.

just use
get-mailbox -resultsize unlimited | ft identity, *hold*

it should give you the require information
AcklesAuthor Commented:
AcklesAuthor Commented:
Thanks Jian,
So I added the Admin in the Group & when I ran the command suggested by you , i get the following results:

As you can see there are some users where the Hold is Enabled.
However, when I go to EAC, I have only one inplacehold policy enabled, but there is no option to export?

What am I doing wrong?

Thanks in advance!
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Jian An LimSolutions ArchitectCommented:
take a screenshot of your EAC to me

you see PST download the download tool bar

Also, the hold is hold, you can run a nother search on a particular mailbox and download to pST.

the original hold might have everyone in there.
AcklesAuthor Commented:
Jian An LimSolutions ArchitectCommented:
you need to use IE :)  
or firefox/chrome with clickonce.
AcklesAuthor Commented:
Jian An LimSolutions ArchitectCommented:
nearly there
now, put in your drive you want your PST to be stored locally
click next
then it will prompt you for another time for user/password

then it will start exporting to locally.
AcklesAuthor Commented:
Sorry I've been ill
I come back to this tomorrow
AcklesAuthor Commented:
Hi Jian,
I have a question, if I delete a user can I still retrieve his mailbox as PST at a later stage?
Jian An LimSolutions ArchitectCommented:
as long as you place the mailbox on litigation hold.
else you got 30 days to do so.
AcklesAuthor Commented:
& in-place hold is litigation hold?
Or is there another way of doing it?
Jian An LimSolutions ArchitectCommented:
in-place hold or litigation hold do similar work

and there is no other native way, unless you want to invest on Office 365 Backup.
AcklesAuthor Commented:
Thanks a lot & sorry about the Delay!
AcklesAuthor Commented:
Thanks for your help & patience, sorry about the delay....
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