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Office 365 help with tasks

Posted on 2016-08-25
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Last Modified: 2016-09-15
Dear Experts,
I need some help re the following issue:
 In-Place-Hold

I have followed the following link: https://www.experts-exchange.com/questions/28193051/How-to-add-all-online-mailboxes-to-litegation-for-7yrs-2555-days-without-hunt-and-peck.html

I have been able to successfully create it, however when I give the command Get-MailboxSearch, it shows the
InPlaceHoldEnabled: True
Status: NotStarted

Please help me to resolve.

Second issue is more of understanding related:
Let's say if i delete the user after 2 years or 1 week & I want to retrieve all of his emails, does inplacehold resolve that?
If yes, how can I get all the emails of the user?

Third, in the link above which I followed, there is a command Get-MailboxDatabase to include all the mailboxes to inplacehold, however it doesn't work.
Can you please advice what am i doing wrong?

Thanks in advance
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Question by:Ackles
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Author Comment

by:Ackles
ID: 41770215
Anyone?
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Accepted Solution

by:
Jian An Lim earned 500 total points
ID: 41771094
1. are you in Discovery Management group?
Note:
By default, the Discovery Management role group doesn't have any members. No users, including administrators, have the required permissions to search mailboxes.

https://technet.microsoft.com/en-us/library/dd638205(v=exchg.160).aspx


2.  if the account is in-place hold, then follow this article to export the mailbox
https://technet.microsoft.com/en-us/library/dn440164(v=exchg.160).aspx

if not, there are nothing to restore :)

3. Get-MailboxDatabase is a server management. Office 365 do not have such command.

just use
get-mailbox -resultsize unlimited | ft identity, *hold*

it should give you the require information
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Author Comment

by:Ackles
ID: 41771314
Thanks Jian,
So I added the Admin in the Group & when I ran the command suggested by you , i get the following results:

As you can see there are some users where the Hold is Enabled.
However, when I go to EAC, I have only one inplacehold policy enabled, but there is no option to export?

What am I doing wrong?

Thanks in advance!
Screen-Shot-2016-08-26-at-08.54.09.png
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LVL 37

Expert Comment

by:Jian An Lim
ID: 41771496
take a screenshot of your EAC to me

you see PST download the download tool bar

Also, the hold is hold, you can run a nother search on a particular mailbox and download to pST.

the original hold might have everyone in there.
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Author Comment

by:Ackles
ID: 41771576
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Expert Comment

by:Jian An Lim
ID: 41771627
you need to use IE :)  
or firefox/chrome with clickonce.
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Author Comment

by:Ackles
ID: 41772009
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Expert Comment

by:Jian An Lim
ID: 41772662
nearly there
now, put in your drive you want your PST to be stored locally
click next
then it will prompt you for another time for user/password

then it will start exporting to locally.
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Author Comment

by:Ackles
ID: 41793871
Sorry I've been ill
I come back to this tomorrow
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Author Comment

by:Ackles
ID: 41795832
Hi Jian,
I have a question, if I delete a user can I still retrieve his mailbox as PST at a later stage?
Thanks,
A
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Expert Comment

by:Jian An Lim
ID: 41795849
as long as you place the mailbox on litigation hold.
else you got 30 days to do so.
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Author Comment

by:Ackles
ID: 41795858
& in-place hold is litigation hold?
Or is there another way of doing it?
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Expert Comment

by:Jian An Lim
ID: 41797053
in-place hold or litigation hold do similar work

and there is no other native way, unless you want to invest on Office 365 Backup.
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Author Comment

by:Ackles
ID: 41799365
Thanks a lot & sorry about the Delay!
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Author Closing Comment

by:Ackles
ID: 41799663
Jian,
Thanks for your help & patience, sorry about the delay....
Regards,
A
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