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BCM450 Hunt Group / Ring Group routing ?

Posted on 2016-08-25
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Last Modified: 2016-08-30
I'm trying to get the logic down and see if this is possible with our BCM450 system.

The incoming call is supposed to basically do the following:

Incoming Call  ->
 -- Ring Extensions 3401,3402,3405 (2 times)

If no answer, ring the same plus 3400
 -- Ring Extensions 3401,3402,3405,3400 (2 times)

If no answer, ring reception desk at 0


is this at all possible?  would this be a hunt group searching through the defined ring groups ?
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Question by:Eric
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Phonebuff earned 2000 total points
ID: 41771748
Eric,

The US ring cadence is usually 2 on, 4 off[, repeat]. So the total time is 6 seconds per ring. For 2 rings, use 2x6=12 seconds.    That's not much time to stop what you are doings and answer a phone --

In Asterisk we would have  ring group 1 that times out after n seconds (Rings) and goes to Ring Group 2, which in turn would time out and go to the Operator.

Not sure about the BCM450.
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by:Eric
ID: 41777392
gotcha.. thanks for this, that might work with the ring groups.
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