Solved

iPhone erratic behavior with Exchange accounts - iOS 9 and higher

Posted on 2016-08-25
2
32 Views
Last Modified: 2016-09-13
We are using Exchange 2010 with latest updates.  A variety of iPhone clients are experiencing erratic mail issues including severe mail delivery delays, and new mail counters not reflecting the actual count, mail deleted from phone not deleted from the server, etc.

An Internet article describing similar events:  https://discussions.apple.com/thread/7238141?tstart=0

Anyone have insight on a solution or are we at Apple's continued mercy?  

Many thanks.
0
Comment
Question by:synetron
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 16

Accepted Solution

by:
Kyle Santos earned 500 total points (awarded by participants)
ID: 41770841
Hi synetron,

I wrote an article that covers a broad base of questions with related problems to yours.  There are a few suggestions here that I recommend you try and see if they help resolve your problem.  For example, I suggest starting with Restarting the device, delete the account or a combination of both.  Other possible solutions are covered in the article.

https://www.experts-exchange.com/articles/19119/iPhone-Samsung-Will-Not-Connect-or-Sync-To-Microsoft-Exchange-Server.html

Let me know if you have any questions.
1

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question