Solved

My laptop wont roam

Posted on 2016-08-25
9
40 Views
Last Modified: 2016-08-29
I have a cisco wireless environment using 5520 wireless controllers and 3702 access points.  For some reason my laptop wont roam between access points.  

Does anyone have any idea way
0
Comment
Question by:nh6we
  • 4
  • 2
  • 2
  • +1
9 Comments
 
LVL 20

Expert Comment

by:Jakob Digranes
ID: 41770978
roaming is always decided by client. Try updating driver for NIC if not done already.
Any other clients having problem?

802.1X authentication for wireless?
0
 

Author Comment

by:nh6we
ID: 41770980
No, the only devices currently are laptops
0
 
LVL 45

Expert Comment

by:Craig Beck
ID: 41770992
Are you using RADIUS to authenticate clients though, or are you using PSK?
0
 

Author Comment

by:nh6we
ID: 41770995
Clients are using radius
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 18

Expert Comment

by:Akinsd
ID: 41771058
Check your thresholds and policies
Also, do a heat map to determine the coverage.

You situation may be a case where the signal never fell below threshold and hence no need to roam based on the policy. It may also indicate that the access points are too close to one another

Options, relocate APs based on heat map or play around with the power level the controller assigns to the APs

Check your RRM settings
http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-0/configuration/guide/c70/c70rrm.html
0
 
LVL 45

Accepted Solution

by:
Craig Beck earned 500 total points
ID: 41771099
Can you screenshot the Wireless -> Access Points -> All APs and the Wireless -> Access Points -> Radios -> 802.11b/g/n pages from the WLC, please?
0
 

Author Comment

by:nh6we
ID: 41771150
Attached are both 2.4 and 5GHz.   Appreciate the help
5G.docx
24ghz.docx
0
 
LVL 18

Expert Comment

by:Akinsd
ID: 41771158
See the highlighted sections on the attached image
That's the info Craig was asking for.
You'll be able to see the power levels your APs are running on there
EE.jpg
1
 

Author Closing Comment

by:nh6we
ID: 41775218
Thanks for the help.  As it turned out, I was running a post deployment survey and I forgot to reset/end my survey application.  After I did that, the roaming worked fine.
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Last Mile Wireless The term last mile wireless is a bit deceptive as it can be much more than a mile. It is also called WiMax and 802.16. It generally refers to relatively short distance point-to-point / point-to-multipoint secure wireless connecti…
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now