Solved

http://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_manage/block-office-2016-updateupgrade/df85fa1a-c2c5-4eb7-9507-40223bc8f3e0?auth=1

Posted on 2016-08-25
3
405 Views
Last Modified: 2016-08-31
Hello,

We are running Exchange 2016 CU2 on a Windows 2012 R2 server.  We had migrated from Exchange 2010 about 3 weeks ago.

We have a single mailbox which is having trouble when we try to email to it.  It works fine when I email from OWA.  Based on some research, the issue could possibly be due to the Auto-Complete contents.  

The error messages whether I use the GAL/OAB by clicking and selecting an item from "To" is:

Delivery has failed to these recipients or groups:
 05 Madera Front Counter
 The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.

Diagnostic information for administrators:
 Generating server: FOEX03.fresnooxygen.pri
 IMCEAEX-_o=NT5_ou=00000000000000000000000000000000_cn=10239CD4F039DE4F9717284A6C5DFD91@bns.com
 Remote Server returned '550 5.1.11 RESOLVER.ADR.ExRecipNotFound; Recipient not found by Exchange Legacy encapsulated email address lookup'
 Original message headers:
 Received: from FOEX03.frs.pri (192.168.1.221) by
  FOEX03.frs.pri (192.168.1.221) with Microsoft SMTP Server (TLS) id
  15.1.466.34; Thu, 25 Aug 2016 11:49:23 -0700
 Received: from FOEX03.frs.pri ([fe80::d7:2366:de42:d341]) by
  FOEX03.frs.pri ([fe80::d7:2366:de42:d341%12]) with mapi id
  15.01.0466.034; Thu, 25 Aug 2016 11:49:23 -0700
 Content-Type: application/ms-tnef; name="winmail.dat"
 Content-Transfer-Encoding: binary
 From: foadmin <foadmin@frs.com>
 To: 05 Madera Front Counter <madera@brs.pri>
 Subject: Test
 Thread-Topic: Test
 Thread-Index: AdH/AWR2t5eFeH4jS1Kf/kIPwGSR4A==
 Date: Thu, 25 Aug 2016 11:49:23 -0700
 Message-ID: <41ef560f89d0452fab897bf36e302097@frs.com>
 Accept-Language: en-US
 Content-Language: en-US
 X-MS-Has-Attach:
 X-MS-TNEF-Correlator: <41ef560f89d0452fab897bf36e302097@frs.com>
 MIME-Version: 1.0
 X-Originating-IP: [192.168.1.7]
 Return-Path: foadmin@frs.com

Any suggestions?

Thanks in advance.

Regarsds,

RealTimer
0
Comment
Question by:realtimer
  • 2
3 Comments
 
LVL 6

Accepted Solution

by:
gilnov earned 500 total points
ID: 41771061
Does the mailbox have trouble receiving from all senders or just some?
If it's autocomplete, you can delete a particular entry (on a particular computer) by using the up/down arrow keys and delete key (not the backspace key...it doesn't work for this) on the keyboard. In a new message window (Outlook not OWA), click in the to or cc box, type a few letters of the recipient you want to remove then arrow key up or down to highlight to the entry. Hit the delete key while the entry is highlighted to remove it from the autocomplete cache.
0
 

Author Comment

by:realtimer
ID: 41771067
Tried that already - no difference.  Thank you!!
0
 
LVL 6

Expert Comment

by:gilnov
ID: 41771103
What about the all senders/just some senders question? Can the mailbox receive from ANY senders? Does it break down along internal-external sender lines?
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I have been working with Orchestrator 2012 for a few months now and I must say it has surprised me at every turn, with its functionality and integration capabilities it has really shown me how the System Center Suite of products really all fit toget…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question