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Event 5805 and 5723 -- User account/Machine account creating these 2 errors 2-3 times a day.  User has strange setup.

Posted on 2016-08-26
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Last Modified: 2016-08-30
I logged his user account into our test pc and it did not generate an error.  I attempted to log myself, Administrator, and train1 into his PC and got:  
“The security database on the server does not have a computer account for this workstation trust relationship.” –

His PC says it’s on the domain.  JSmith-PC.domain.com(Under system properties) – Network settings appear to be correct as far as DNS/DHCP/Gateway.  The only difference I see in his network adapter is ipv6 is turned off.  He is on “Private” Network profile as opposed to Domain network profile.  

He has two profile folders on his local machine.  JSmith and JohnS.  Neither of them are JSmith.domain.  

I once tried to remove him from the domain then rejoin, however, I got several errors and the workaround was to use system restore.  That worked well enough to allow him to log into the PC and continue working.  We need to impact the user as little as possible.  Anything that would take more than 30 minutes on his machine is not really going to be possible unless his machine fully breaks and he can no longer function at all(at which point he would have no choice but to let us have it.)
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Question by:Daniel Checksum
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5 Comments
 
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Accepted Solution

by:
Jackie Man earned 2000 total points
ID: 41772655
Unjoint and rejoin will not help.

You need to logon to the DC and remove his computer in the domain.

Then, make sure the first DNS server address is the IP address of the DC.

Unjoint domain, restart computer and rejoin domain using the domain admin account.
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Author Comment

by:Daniel Checksum
ID: 41774684
I'll give that a shot today, thanks.  Will let you know if it works.
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Author Comment

by:Daniel Checksum
ID: 41774780
Awesome, worked like a charm, thank you.  I was concerned with deleting the machine account, worried I may lose something but it worked.  Thanks.
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LVL 1

Author Closing Comment

by:Daniel Checksum
ID: 41774781
Thanks to Jackie Man I got it resolved.
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LVL 49

Expert Comment

by:Jackie Man
ID: 41777434
I was concerned with deleting the machine account, worried I may lose something but it worked.

The machine account is just a record of all domain-joint computers.

Glad to know that you have solved the problem. Cheers!
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