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Are you following this procedure? <br />
<a href="https://campus.barracuda.com/product/emailsecurityservice/article/ESS/GetStarted2/" rel="ugc">https://campus.barracuda.com/product/emailsecurityservice/article/ESS/GetStarted2/</a>
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Are you following this procedure?
https://campus.barracuda.com/product/emailsecurityservice/article/ESS/GetStarted2/ [https://campus.barracuda.com/product/emailsecurityservice/article/ESS/GetStarted2/]

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Thanks but no, we are not using the 'cloud' service, we have a physical box (on site filtering) and a physical Exchange (13) on site. On the Exchange interface, I am setting up a smart host. Are you saying that I don't need a smart host?
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Thanks but no, we are not using the 'cloud' service, we have a physical box (on site filtering) and a physical Exchange (13) on site. On the Exchange interface, I am setting up a smart host. Are you saying that I don't need a smart host?

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This link resolved the issue
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Trying to add basic authentication to exchange 2013 smart host but unsure what user name and password is required. The Smart Host is a Barracuda Email Security Gateway. In the Exchange console adding a smart host, is it asking for the barracuda or Exchange admin credentials? (or should I leave it at 'none'). Thanks
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Trying to add basic authentication to exchange 2013 smart host but unsure what user name and password is required. The Smart Host is a Barracuda Email Security Gateway. In the Exchange console adding a smart host, is it asking for the barracuda or Exchange admin credentials? (or should I leave it at 'none'). Thanks

add basic authentication to exchange 2013 smart host

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Various techniques are used to prevent email spam (unsolicited bulk email). No technique is a complete solution to the spam problem, and each has trade-offs between incorrectly rejecting legitimate email (false positives) vs. not rejecting all spam (false negatives) - and the associated costs in time and effort. Anti-spam techniques can be broken into four broad categories: those that require actions by individuals, those that can be automated by email administrators, those that can be automated by email senders and those employed by researchers and law enforcement officials.