Excel 2010 Issues

Server is a 2012 R2. Workstation is Windows 7 Professional 32-bit. Office 2010. Using redirected folders:

When this lady first opens older spreadsheets (.xls) it tells her it is already opened by "Another User". After she opens four of five of these and gets that message the problem goes away and she can then open freely without that warning.
LVL 15
LockDown32OwnerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Serena HsiMarketing ConsultantCommented:
Here is the KB hotfix article for this issue - https://support.microsoft.com/en-us/kb/2598143
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Darrell PorterEnterprise Business Process ArchitectCommented:
Does she have Preview Pane turned on in Windows Explorer?  This is the most common cause of this issue.
If so, turn it off as this is actually opening the Excel file she is double-clicking on.
Ideally, she should be opening Excel files by using the chooser within Excel if she wants to continue to keep the Preview Pane in Explorer enabled.

Reference link
0
LockDown32OwnerAuthor Commented:
I have a feeling it is because the server is running slow. Thanks for the input.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Excel

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.