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Excel 2010 Issues

Server is a 2012 R2. Workstation is Windows 7 Professional 32-bit. Office 2010. Using redirected folders:

When this lady first opens older spreadsheets (.xls) it tells her it is already opened by "Another User". After she opens four of five of these and gets that message the problem goes away and she can then open freely without that warning.
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LockDown32
Asked:
LockDown32
2 Solutions
 
Serena HsiMarketing ConsultantCommented:
Here is the KB hotfix article for this issue - https://support.microsoft.com/en-us/kb/2598143
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WalkaboutTiggerCommented:
Does she have Preview Pane turned on in Windows Explorer?  This is the most common cause of this issue.
If so, turn it off as this is actually opening the Excel file she is double-clicking on.
Ideally, she should be opening Excel files by using the chooser within Excel if she wants to continue to keep the Preview Pane in Explorer enabled.

Reference link
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LockDown32OwnerAuthor Commented:
I have a feeling it is because the server is running slow. Thanks for the input.
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