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what is this qq.com email

guys what is this email ending with qq.com  it has hacked my ipad and locked it i need to activate it experts help plz is it a bot activity this thing has irritated me am not able to access my ipad. it says i have an 1apple@qq.com linked email i dont know what it is experts plz help
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aryan banerjee
Asked:
aryan banerjee
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1 Solution
 
Carlos IjalbaSenior SysadminCommented:
If you cannot get rid of this hijacker, you can always reset to defaults by using iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings.

See this link from Apple Support:

https://support.apple.com/en-us/HT201252
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JohnBusiness Consultant (Owner)Commented:
Did you also try turning the iPad Off?  Hold down the power button until the iPad offers a Power Off screen. Swipe that, and wait a minute or two.  Then turn the iPad on.

Does it turn on?
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Jackie ManCommented:
I think that you need to go to Apple service center for help as it is very likely that a hacker has placed an activation lock with their email and ask you for ransome money for unlock.

Have you jailbreak  your iPad?

If yes, you need to undo the JB and bring the proof of purchase when you seek Apple for help.

http://forums.macrumors.com/threads/ipad-locked-with-unrecognized-apple-id.1761754/
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Jackie ManCommented:
I do not think that the problem can be solved either ways as it is an activation lock which cannot be solved by recovery from a backup
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Carlos IjalbaSenior SysadminCommented:
Reviewing several Apple forums, looks like Jackie Man is right, the account has to be unblocked centrally by apple.

The best solutions is his.
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