Windows 10 clean install on a new hard drive

kwgilchrist
kwgilchrist used Ask the Experts™
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BIOS recognizes my hard drive but when I run Windows 10 installation, custom install it doesn't see them. It tells me I need to load drivers. What drives does it want? I've never encountered this problem before.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
What kind of drive is it (IDE, SATA, hard drive, SSD) and what kind of computer (make, model).
noxchoIT Product Manager
Top Expert 2009

Commented:
Are you installing from USB stick or from DVD? Make a DVD and install the os from it. No drivers will be needed.
Or make the USB stick GPT.
kwgilchristDivision Director of IT

Author

Commented:
It is a SATA Hard drive on a Dell T3600 Precision Workstation. The drive is plugged into HDD-0 on the motherboard. Could that be the issue?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Windows 10 has SATA drivers. Is the Dell new enough for SATA?
kwgilchristDivision Director of IT

Author

Commented:
It was built in 2013
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
It could have come either way but it should be able use SATA and to install Windows 10. My ThinkPad with Windows 10 was built in 2013.

Is the drive too big?  Is BIOS set for UEFI?  Did you turn Secure Boot OFF to get started?
Most Valuable Expert 2013
Commented:
The problem is with the T3600 motherboard's SAS controller, this is specific to Dell and although there are drivers for everything else the SAS controller isn't supported in Windows 10 yet.  Dell don't seem keen on acknowledging this.  Possible workaround in my comment in this thread - YMMV!
https://www.experts-exchange.com/questions/28956699/Upgrading-a-Dell-Precision-T3600-from-windows-7-to-windows-10.html
kwgilchristDivision Director of IT

Author

Commented:
John, the BIOS is set for UEFI. How do I turn off Secure Boot? Not seeing that in the BIOS. Noxcho, I made the USB GPT and now it opens up to a screen where I can either turn off my computer or troubleshoot. Neither of which works.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
According to MASQ's post, the problem is a driver problem, no a secure boot problem. I was not overly familiar with this issue with the Dell computer.
kwgilchristDivision Director of IT

Author

Commented:
So, I plugged the hard drive into SATA-0 and got it working. Guess I'll try to download the SAS drivers once I get the OS installed. What a wasted day! Thanks for the help everyone.

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