Solved

i am running windows 10  on a laptop and have keyboard problem.

Posted on 2016-08-28
8
87 Views
Last Modified: 2016-08-29
I use a plug in external keyboard with Windows 10 on my laptop.   The laptop keyboard has stopped working.   Since then wherever I try to type anything a continuous strings of mmmmmmmmmmmmmmmmmmmm  or some other letter takes over and I cannot enter anythin.   in excel text in a box disappeared and was replaced by the continuous string

HELP PLEASE
0
Comment
Question by:digisel
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 28

Expert Comment

by:Dr. Klahn
ID: 41773735
Does this problem occur only when the external keyboard is attached, or does it also occur when the external keyboard is not attached?

Does the problem persist after rebooting the system without the external keyboard attached?
0
 

Assisted Solution

by:digisel
digisel earned 0 total points
ID: 41773737
the laptop keyboard stopped working.   this is when the problems with the external keyboard started..   I have tried re-booting with and without the external attached.   Yet here the typing has been normal.
0
 
LVL 88

Accepted Solution

by:
rindi earned 251 total points
ID: 41773743
Remove the internal keyboard from the laptop. It probably has stuck keys, or liquid got in and is causing it not to work properly.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 28

Assisted Solution

by:Dr. Klahn
Dr. Klahn earned 83 total points
ID: 41773746
Possibilities:

  1. Jammed key on the keyboard.  Give each key a sharp tap and see if the problem resolves.  If this doesn't work it gets ugly.
  2. Shorted sense line on the keyboard.  Can be caused by spills.  Requires removal and replacement of the keyboard.
  3. Keyboard controller failed.  Requires removal and replacement of the keyboard.  In cases where the keyboard is "dumb", requires removal and replacement of the motherboard.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 41774045
I would boot the machine from a bootable CD or Windows Installation DVD and see if the keyboard (laptops own and external) works there ok. This would exclude Windows as a possible cause of the problem.
0
 
LVL 21

Assisted Solution

by:CompProbSolv
CompProbSolv earned 83 total points
ID: 41774151
I didn't understand your answer about whether or not the problem appears without the external keyboard attached.

If the problem does not appear then, it points to a bad external keyboard.  If it persists without the external connected then it points to a problem with the laptop keyboard.  On many models the keyboard is easy and inexpensive (less than $20) to replace.  What is the make and model of your laptop?
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 83 total points
ID: 41774322
you could try disabling the keyboard in device manager
0
 

Author Closing Comment

by:digisel
ID: 41775197
thanks for all your help
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes you have a CD / DVD drive that will not show up in Windows Explorer under My Computer.  There could be a number of reasons for this, which this article will discuss.   I will cover a few basic ways you can try to find the problem yourself.…
As hardware bugs go, this is a strange one! I upgraded a laptop in December 2011 with a 512GB Crucial m4 2.5-inch/9.5mm SATA Solid State Drive (SSD), Crucial part number CT512M4SSD2: http://www.crucial.com/store/partspecs.aspx?IMODULE=CT512M4SSD2 …
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question