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hp laptop wireless issue

Hi,

I have HP pavillion windows 10 laptop. The wireless suddenly drops. It says wifi is off etc. It is happening once in a day atleast and only way i can access wireless internet again is restarting laptop which wastes about 15 minutes of time. How to fix these intermittent wireless internet issues. The router and modem are fine and wireless on other laptop works fine. whenever i play some youtube video etc suddenly wireless disconnects and i have to retart my machine. any way to resolve this issue permanently and any other easy way to fix rather than restart? please advise
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gudii9
Asked:
gudii9
1 Solution
 
bbaoIT ConsultantCommented:
does the issue only happen on your laptop? or did you observe the same thing on any other computer?
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John HurstBusiness Consultant (Owner)Commented:
Check the following:

1. Check Windows Advanced Power Management and make sure the Wi-Fi card is set to maximum performance.  Also check Device Manager for the card Power Management and make to uncheck the setting "Turn this card off ..."

2. Consider uninstalling and reinstalling the Network Card to fully reset it.
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gudii9Author Commented:
Also check Device Manager for the card Power Management and make to uncheck the setting "Turn this card off ..."
'
i went to Device Manager .
How to uncheck above? i do not see card Power Management.

please advise
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John HurstBusiness Consultant (Owner)Commented:
Here you go. Also remember Windows Power Management

Windows-10-Device-Power-Management
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nobusCommented:
>>  restarting laptop which wastes about 15 minutes of time  <<  this seems to point to other problems with the laptop
check in event viewer for errors
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gudii9Author Commented:
one laptop chrome browser opens fast other laptop takes forever(one i raised the question)
chrome browser keep on saying page unresponsive even after restart and wifi enabled?/possible virus issue?
i have 6 gb ram and around 1 tb memory(half is free about 500mb)?
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gudii9Author Commented:
i have norton anti virus protection scanning almost daily
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John HurstBusiness Consultant (Owner)Commented:
Browsers and antivirus properly set up do not cause wireless to collapse.

Did you test power management and driver settings?
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gudii9Author Commented:
i do not see intel centrino under network adapters under device manager. please advise
centrino.png
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gudii9Author Commented:
Also remember Windows Power Management

where to find above?
what i have to do with above?
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John HurstBusiness Consultant (Owner)Commented:
Here is where you set the power settings (Windows 7, 8.1 and 10)

Windows-10-Power-Plan-3
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John HurstBusiness Consultant (Owner)Commented:
Your Wi-Fi adapter is Realtek, not Intel Centrino

But the power settings will be in the Realtek adapter.
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gudii9Author Commented:
Your Wi-Fi adapter is Realtek, not Intel Centrino

do i need to do anything with reatek?
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gudii9Author Commented:
Here is where you set the power settings (Windows 7, 8.1 and 10)

i changed on battery from 3 to 10
plugged in to 20 from 15

How above setting helps wifi and slow browser response etc
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John HurstBusiness Consultant (Owner)Commented:
As I highlighted, set Wireless Power to Maximum Performance

Yes, as posted even further back
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gudii9Author Commented:
As I highlighted, set Wireless Power to Maximum Performance

Yes, as posted even further back

i changed battery from medium to maximum performance.

plug in already at maximum performance.

now i should not have those wifi issues any more right including slow response times?
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John HurstBusiness Consultant (Owner)Commented:
The changes you made should prevent Wi-Fi from turning off, but they will not affect response times much. First keep the Wi-Fi on (your main issue) and then work on response times.
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John HurstBusiness Consultant (Owner)Commented:
@gudii9 - Thanks and I was happy to help.
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gudii9Author Commented:
wil open separate question on slowness of browser etc
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