Brother j4510w.  Scan photo to PC

Gary Rogers
Gary Rogers used Ask the Experts™
on
When I scan photographs fro the flat bed to my PC via the USB, it appears as an internet explorer symbol which I can't open. How do I get it to transmit the photo as a jpeg?    PC is running Windows 10.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
You need the software package from Brother that includes the Scanner software. That will allow you to scan to PDF or other format.
Quid, Me Anxius Sum?  Illegitimi non carborundum.
Commented:
I suspect you've upgraded your computer to Windows 10.

Uninstall your present Brother drivers and then reinstall.

Follow the instructions here http://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=mfcj4510dw_us_eu_as&faqid=faq00100170_000
The files should be jpg's. To tell Win 10 to open them, right click one of them and select "Open with".  Tick "always use this application" and then select your preferred application.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
@Gary Rogers - Did you try the suggestions? Please let us know.

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