Solved

Brother j4510w.  Scan photo to PC

Posted on 2016-08-28
5
33 Views
Last Modified: 2016-10-04
When I scan photographs fro the flat bed to my PC via the USB, it appears as an internet explorer symbol which I can't open. How do I get it to transmit the photo as a jpeg?    PC is running Windows 10.
0
Comment
Question by:Gary Rogers
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 125 total points (awarded by participants)
ID: 41773930
You need the software package from Brother that includes the Scanner software. That will allow you to scan to PDF or other format.
0
 
LVL 49

Accepted Solution

by:
dbrunton earned 250 total points (awarded by participants)
ID: 41774532
I suspect you've upgraded your computer to Windows 10.

Uninstall your present Brother drivers and then reinstall.

Follow the instructions here http://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=mfcj4510dw_us_eu_as&faqid=faq00100170_000
0
 
LVL 38

Assisted Solution

by:hdhondt
hdhondt earned 125 total points (awarded by participants)
ID: 41780071
The files should be jpg's. To tell Win 10 to open them, right click one of them and select "Open with".  Tick "always use this application" and then select your preferred application.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41800084
@Gary Rogers - Did you try the suggestions? Please let us know.
0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question