Solved

unable to log in to Fiverr.com following successful activation

Posted on 2016-08-28
6
75 Views
Last Modified: 2016-08-29
Hello and Good Evening Everyone,

           I am needing help resolving an inability to log in to Fiverr.com.  While I was able to successfully get my username and password to be accepted, I am no longer able to log in to Fiverr.  It is unable to recognize my login credentials for reasons unknown.

           Any help resolving this concern will be greatly appreciated.

           Thank you

           George
0
Comment
Question by:GMartin
  • 3
  • 3
6 Comments
 
LVL 42

Assisted Solution

by:Jackie Man
Jackie Man earned 500 total points
ID: 41774216
You need to delete cookies and cache and login form password for your browser.

What browser do you use?
0
 

Author Comment

by:GMartin
ID: 41774221
Hi

         I am using Microsoft Edge.  With that in mind, what steps will be necessary to delete cookies and cache and login form passwords within Microsoft Edge?

        Thank you

         George
0
 
LVL 42

Assisted Solution

by:Jackie Man
Jackie Man earned 500 total points
ID: 41774223
Select the ... icon in the top right corner of the browser window to get to the settings menu.
NOTE: You can also access this menu by holding Ctrl + Shift + Delete. By using this shortcut you may skip down to step 3.

In the settings menu, towards the bottom, click on Choose what to clear.

Select Cookies and saved website data and Cached data and files. After the two are marked click on clear.

Source: https://kb.wisc.edu/helpdesk/page.php?id=54747
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 

Author Comment

by:GMartin
ID: 41774832
Hello and Good Morning Jackie,

              Thank you for your follow up suggestions in addition to your resourceful link.  After carrying out the instructions outlined within the article, I am still unable to log in to Fiverr.com.  I believe this issue is inherent to this site because I am able to log in to my other sites which require login credentials.   I attempted to contact Fiverr about this issue, but was unable to do so because their contact page requires certain information which does not pertain to me.   I was hoping there might be a direct email address or perhaps a live chat link, but, I was unfortunately able to locate either.  

               George
0
 
LVL 42

Accepted Solution

by:
Jackie Man earned 500 total points
ID: 41774992
You can drop a message at their Facebook.

https://m.facebook.com/Fiverr/
0
 

Author Comment

by:GMartin
ID: 41775568
Hello and Good Evening Jackie,

           Thank you for Fiverr's Facebook link.  At this point, I will need to contact them.  Hopefully, I will have this situation resolved soon because I am eager to try out Fiverr.

            George
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Phishing is at the top of most security top 10 efforts you should be pursuing in 2016 and beyond. If you don't have phishing incorporated into your Security Awareness Program yet, now is the time. Phishers, and the scams they use, are only going to …
One of the biggest challenges facing freelancers is balancing multiple projects and deadlines. Organizational skills and time management are key to keeping up with projects and staying on track. Luckily, we’ve curated seven tools to help you focus o…
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Where to go on the main page to find the job listings. How to apply to a job that you are interested in from the list that is featured on our Careers page.

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now