Solved

Are my USB ports 3.0

Posted on 2016-08-28
6
56 Views
Last Modified: 2016-08-28
I have an HP Zbook 14. USB Ports are supposed to be 3.0.

I have connected a USB to VGA adaptor but it says the USB port is not 3.0 (Reports 2.0). (Windows 8.1)

The bottom line is the VGA screen can only handle limited resolution.

Any ideas?
0
Comment
Question by:robrodp
  • 2
  • 2
  • 2
6 Comments
 
LVL 44

Assisted Solution

by:Jackie Man
Jackie Man earned 250 total points
ID: 41774228
They should be all USB 3.0 for ZBook 14.

HP ZBook 14 spec
What is the brand and model of your USB to VGA device?
0
 
LVL 44

Expert Comment

by:Jackie Man
ID: 41774230
Do you connect the device via a USB hub?
0
 

Author Comment

by:robrodp
ID: 41774234
It is a generic  brand and model  USB to VGA device. Can you suggest a specific brand an d model?

It is connected directly to the  USB port
0
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

 
LVL 20

Accepted Solution

by:
Russ Suter earned 250 total points
ID: 41774250
A visual inspection of your USB port will tell you quickly. A USB 3.0 port will have one or both of the following indicators:

1. The port will be blue instead of black.
2. The port will have a small "ss" logo next to the USB icon.

If one or both of these conditions are met then you have a USB 3.0 port.
0
 

Author Closing Comment

by:robrodp
ID: 41774254
I guess the problem is in the USB 2 VGA adaptor
0
 
LVL 20

Expert Comment

by:Russ Suter
ID: 41774256
That could very well be. A USB 3.0 port will happily work with USB 2.0 devices. I suspect the adapter is a USB 2.0 device.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

AutoHotkey is an excellent, free, open source programming/scripting language for Windows. It started out as a keyboard/mouse macros product, but has expanded into a robust language. This article provides an introduction to it, with links to addition…
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question