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robrodpFlag for Mexico

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Are my USB ports 3.0

I have an HP Zbook 14. USB Ports are supposed to be 3.0.

I have connected a USB to VGA adaptor but it says the USB port is not 3.0 (Reports 2.0). (Windows 8.1)

The bottom line is the VGA screen can only handle limited resolution.

Any ideas?
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Jackie Man
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Do you connect the device via a USB hub?
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ASKER

It is a generic  brand and model  USB to VGA device. Can you suggest a specific brand an d model?

It is connected directly to the  USB port
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ASKER

I guess the problem is in the USB 2 VGA adaptor
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Russ Suter

That could very well be. A USB 3.0 port will happily work with USB 2.0 devices. I suspect the adapter is a USB 2.0 device.