Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Are my USB ports 3.0

Posted on 2016-08-28
6
Medium Priority
?
77 Views
Last Modified: 2016-08-28
I have an HP Zbook 14. USB Ports are supposed to be 3.0.

I have connected a USB to VGA adaptor but it says the USB port is not 3.0 (Reports 2.0). (Windows 8.1)

The bottom line is the VGA screen can only handle limited resolution.

Any ideas?
0
Comment
Question by:robrodp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 49

Assisted Solution

by:Jackie Man
Jackie Man earned 1000 total points
ID: 41774228
They should be all USB 3.0 for ZBook 14.

HP ZBook 14 spec
What is the brand and model of your USB to VGA device?
0
 
LVL 49

Expert Comment

by:Jackie Man
ID: 41774230
Do you connect the device via a USB hub?
0
 

Author Comment

by:robrodp
ID: 41774234
It is a generic  brand and model  USB to VGA device. Can you suggest a specific brand an d model?

It is connected directly to the  USB port
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 20

Accepted Solution

by:
Russ Suter earned 1000 total points
ID: 41774250
A visual inspection of your USB port will tell you quickly. A USB 3.0 port will have one or both of the following indicators:

1. The port will be blue instead of black.
2. The port will have a small "ss" logo next to the USB icon.

If one or both of these conditions are met then you have a USB 3.0 port.
0
 

Author Closing Comment

by:robrodp
ID: 41774254
I guess the problem is in the USB 2 VGA adaptor
0
 
LVL 20

Expert Comment

by:Russ Suter
ID: 41774256
That could very well be. A USB 3.0 port will happily work with USB 2.0 devices. I suspect the adapter is a USB 2.0 device.
0

Featured Post

Better audio for more successful meetings

Challenge: S&ME was tired of poor audio quality of Skype for Business calls in mid-sized meeting and training rooms. They were looking for a reliable and cost efficient solution to replace the existing conferencing system.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

With the recent demise of Windows XP support, you may be a new convert to Windows 7 or Windows 8. Or perhaps you've been on W7 or W8 for a while, but just recently acquired your first scanner for the new OS. In either case, you are likely to be very…
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.

664 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question