?
Solved

Are my USB ports 3.0

Posted on 2016-08-28
6
Medium Priority
?
90 Views
Last Modified: 2016-08-28
I have an HP Zbook 14. USB Ports are supposed to be 3.0.

I have connected a USB to VGA adaptor but it says the USB port is not 3.0 (Reports 2.0). (Windows 8.1)

The bottom line is the VGA screen can only handle limited resolution.

Any ideas?
0
Comment
Question by:robrodp
  • 2
  • 2
  • 2
6 Comments
 
LVL 52

Assisted Solution

by:Jackie Man
Jackie Man earned 1000 total points
ID: 41774228
They should be all USB 3.0 for ZBook 14.

HP ZBook 14 spec
What is the brand and model of your USB to VGA device?
0
 
LVL 52

Expert Comment

by:Jackie Man
ID: 41774230
Do you connect the device via a USB hub?
0
 

Author Comment

by:robrodp
ID: 41774234
It is a generic  brand and model  USB to VGA device. Can you suggest a specific brand an d model?

It is connected directly to the  USB port
0
Reclaim your office - Try the MB 660 headset now!

High level of background noise often makes it difficult for employees to concentrate fully on their jobs – or to communicate clearly on calls. The MB 660 headset helps you create a disruption free workspace.  

 
LVL 20

Accepted Solution

by:
Russ Suter earned 1000 total points
ID: 41774250
A visual inspection of your USB port will tell you quickly. A USB 3.0 port will have one or both of the following indicators:

1. The port will be blue instead of black.
2. The port will have a small "ss" logo next to the USB icon.

If one or both of these conditions are met then you have a USB 3.0 port.
0
 

Author Closing Comment

by:robrodp
ID: 41774254
I guess the problem is in the USB 2 VGA adaptor
0
 
LVL 20

Expert Comment

by:Russ Suter
ID: 41774256
That could very well be. A USB 3.0 port will happily work with USB 2.0 devices. I suspect the adapter is a USB 2.0 device.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Firefox seemed to slow down recently and it occurred to me that I had many open tabs — ultimately, I would find out that three-quarters of them were Experts Exchange tabs! :) So I decided to go on a hunt for a tool that would capture the names an…
Ever wondered why Windows 8 and 10 don't seem to accept your GPO-based software deployment while Windows 7 does? Read on.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month9 days, 17 hours left to enroll

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question