IIS Application pool identity

Server is Windows 2012 R2 fully up to date

I am trying to set the identity of an app pool to use an AD account (requirement by the software vendor) but IIS keeps telling me I have an incorrect password.  I have verified the password for the account used is correct.

The account has the following rights
Allow login as; service and batch
Deny login; interactive (locally) and via remote desktop

The account is not a member of administrators

Any ideas of where to look or permissions I may need to check?
LVL 23
Erik BjersPrincipal Systems AdministratorAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Sushil SonawaneCommented:
Hi

Please use command line to set identity app pool to user account

 
Please refer below link to resolve your issue.

https://technet.microsoft.com/en-us/library/cc771170(v=ws.10).aspx

http://forums.iis.net/t/1213147.aspx?How+I+can+run+IIS+app+pool+by+domain+account+
Erik BjersPrincipal Systems AdministratorAuthor Commented:
Hello Sushil,

This worked and let me set the identity but after that the App Pool would not start anymore.
Sushil SonawaneCommented:
Make sure configure user have the permission on the below mention folders.

%windir%\system32\inetsrv\
%windir%\inetpub
Erik BjersPrincipal Systems AdministratorAuthor Commented:
Seems someone decided to shorten the service account name so IIS was correct the account name I was using was incorrect.

Interestingly enough setting it from cmd allowed me to set the user even though it technically did not exist.

Anyway I now used the correct shortened account name and all is good.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Erik BjersPrincipal Systems AdministratorAuthor Commented:
The problem was due to another admin on my team shortening an account name and while Sushil's response helped me eventually identify the problem it was not the actual solution.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft IIS Web Server

From novice to tech pro — start learning today.