Solved

Can't read files on external usb drive files. Access Denied.

Posted on 2016-08-29
11
56 Views
Last Modified: 2016-09-21
I have laptop that recently updated to Windows 10. Everything works fine except for the fact I can't read or write files on any USB removable media. Flash drive, Phone, External HD. I have access to the drives and I can actually create folders but If I try to open an existing file or copy it off of the drive I get the message "Access Denied" or Administrator access required. I can read the media in other PC's though.

I have tried formatting a new USB drive and I made sure that the GP wasn't denying access to the USB removable media but to no avail. I have tried different profiles both local and domain as well but I still can't figure out why I can't open files on USB media.  I

I also tried using TAKEOWN command but it doesn't work on a FAT file system.

Anyone have any ideas what could be causing this?
I attached a screenshot of what is happening.
USB-Drive.png
0
Comment
Question by:imij11
  • 5
  • 4
  • 2
11 Comments
 
LVL 26

Expert Comment

by:Dr. Klahn
ID: 41774575
Are there events logged in the Security section of the Event Log that appear to be associated with the problem occurrences?
0
 
LVL 46

Accepted Solution

by:
noxcho earned 500 total points (awarded by participants)
ID: 41774584
This is the new security trouble brought by anniversary update on Windows 10.
Are you logged in using default system account of the Windows 10?
0
 

Author Comment

by:imij11
ID: 41774617
I haven't checked the Event log. I will do that and look for some clues.

I did enable the local admin account and try it from there but I still couldn't open any of the files.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 46

Expert Comment

by:noxcho
ID: 41774623
Ok, then do you have another PC to connect this drive to and try to open the files there? It might be that the drive itself went bad.
0
 

Author Comment

by:imij11
ID: 41775048
I can open the drive on other computers as well as the files.

I can open the drive on the laptop in question and view it's contents.  I just can't open the files on it nor can I save files to it. It's not just to a specific device. I can't open, create, or move files on any USB media. If a colleague gives me a flash drive with files on it. I can see the files but I get access denied opening them.
0
 
LVL 46

Expert Comment

by:noxcho
ID: 41775225
Ok, at least we know now that problem is on a software level. How did youtake the ownership?
Can you start a commandline as administrator and then do this:
TAKEOWN /F X:\ /R /D Y
where X is the drive letter of your external drive.
0
 

Author Comment

by:imij11
ID: 41775374
I tried that but it says it can't do it on a flash drive.
0
 
LVL 46

Expert Comment

by:noxcho
ID: 41775422
If you right click on any file on this drive - select Properties - then Detail (like on my example) who is the owner of the file?
1_2.jpg
0
 

Author Comment

by:imij11
ID: 41781578
Sorry for the delay in responding. When I check the file properties there is no owner shown. adobe.jpg.
0
 
LVL 46

Expert Comment

by:noxcho
ID: 41781590
So there is no ownership of the file.
Can you try it then again to take the ownership?
https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx
0
 
LVL 26

Expert Comment

by:Dr. Klahn
ID: 41808379
System requested close
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question