troubleshooting Question

Can't read files on external usb drive files. Access Denied.

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imij11Flag for United States of America asked on
StorageWindows OSPCWindows 10
11 Comments1 Solution140 ViewsLast Modified:
I have laptop that recently updated to Windows 10. Everything works fine except for the fact I can't read or write files on any USB removable media. Flash drive, Phone, External HD. I have access to the drives and I can actually create folders but If I try to open an existing file or copy it off of the drive I get the message "Access Denied" or Administrator access required. I can read the media in other PC's though.

I have tried formatting a new USB drive and I made sure that the GP wasn't denying access to the USB removable media but to no avail. I have tried different profiles both local and domain as well but I still can't figure out why I can't open files on USB media.  I

I also tried using TAKEOWN command but it doesn't work on a FAT file system.

Anyone have any ideas what could be causing this?
I attached a screenshot of what is happening.
USB-Drive.png
ASKER CERTIFIED SOLUTION
noxcho
IT Product Manager

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