Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Can't read files on external usb drive files. Access Denied.

Posted on 2016-08-29
11
Medium Priority
?
77 Views
Last Modified: 2016-09-21
I have laptop that recently updated to Windows 10. Everything works fine except for the fact I can't read or write files on any USB removable media. Flash drive, Phone, External HD. I have access to the drives and I can actually create folders but If I try to open an existing file or copy it off of the drive I get the message "Access Denied" or Administrator access required. I can read the media in other PC's though.

I have tried formatting a new USB drive and I made sure that the GP wasn't denying access to the USB removable media but to no avail. I have tried different profiles both local and domain as well but I still can't figure out why I can't open files on USB media.  I

I also tried using TAKEOWN command but it doesn't work on a FAT file system.

Anyone have any ideas what could be causing this?
I attached a screenshot of what is happening.
USB-Drive.png
0
Comment
Question by:imij11
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 2
11 Comments
 
LVL 29

Expert Comment

by:Dr. Klahn
ID: 41774575
Are there events logged in the Security section of the Event Log that appear to be associated with the problem occurrences?
0
 
LVL 47

Accepted Solution

by:
noxcho earned 2000 total points (awarded by participants)
ID: 41774584
This is the new security trouble brought by anniversary update on Windows 10.
Are you logged in using default system account of the Windows 10?
0
 

Author Comment

by:imij11
ID: 41774617
I haven't checked the Event log. I will do that and look for some clues.

I did enable the local admin account and try it from there but I still couldn't open any of the files.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 47

Expert Comment

by:noxcho
ID: 41774623
Ok, then do you have another PC to connect this drive to and try to open the files there? It might be that the drive itself went bad.
0
 

Author Comment

by:imij11
ID: 41775048
I can open the drive on other computers as well as the files.

I can open the drive on the laptop in question and view it's contents.  I just can't open the files on it nor can I save files to it. It's not just to a specific device. I can't open, create, or move files on any USB media. If a colleague gives me a flash drive with files on it. I can see the files but I get access denied opening them.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 41775225
Ok, at least we know now that problem is on a software level. How did youtake the ownership?
Can you start a commandline as administrator and then do this:
TAKEOWN /F X:\ /R /D Y
where X is the drive letter of your external drive.
0
 

Author Comment

by:imij11
ID: 41775374
I tried that but it says it can't do it on a flash drive.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 41775422
If you right click on any file on this drive - select Properties - then Detail (like on my example) who is the owner of the file?
1_2.jpg
0
 

Author Comment

by:imij11
ID: 41781578
Sorry for the delay in responding. When I check the file properties there is no owner shown. adobe.jpg.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 41781590
So there is no ownership of the file.
Can you try it then again to take the ownership?
https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx
0
 
LVL 29

Expert Comment

by:Dr. Klahn
ID: 41808379
System requested close
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When asking a question in a forum or creating documentation, screenshots are vital tools that can convey a lot more information and save you and your reader a lot of time
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question