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Windows 7 machine unable to join domain. "The network path was not found."

Posted on 2016-08-29
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Last Modified: 2016-09-03
Truly interesting and frustrating problem.

I took a computer off of the domain because the trust relationship between the computer and the domain was broken. After taking the computer off the domain, I now can't connect it back to the domain.

I did remove the computer's entry from AD.
I have set the DNS statically to point to the DC server which is also our DNS and DHCP server.

Not sure what else I can here...any ideas?
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Question by:Andrew Derse
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24 Comments
 
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Expert Comment

by:Benjamin Voglar
ID: 41774686
Make sure that, after you put the machine to the workgroup, that your network settings hasn't change  to public. You'll need to fix your firewall settings and change your network adapter back to work/private/domain more than likely.
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Author Comment

by:Andrew Derse
ID: 41774687
My firewall has been turned off for troubleshooting purposes.
I can ping the domain controller using the domain name and I get a proper IP.
I can also get the login prompt, but I keep getting the error, "The network path was not found."
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Expert Comment

by:Benjamin Voglar
ID: 41774700
Remove ALL “Clients” / “Services” / “Protocols”
Reboot and re-add the above
Following their removal, rebooting & their re-addition, the system was able to join to domain as normal!

http://richardburley.com/windows-7-unable-to-join-domain-fix/
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LVL 16

Expert Comment

by:FOX
ID: 41774701
Using an elevated command prompt
netsh winsock reset
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Author Comment

by:Andrew Derse
ID: 41774713
No dice to both. I have just re-tried these ( I did all of this before on Friday ) and neither worked.

I have tried a lot of things and have done general Google research, but everything suggested is not working...so I'm looking for some new ideas here...
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Expert Comment

by:Dirk Mare
ID: 41774714
Use the following article to test connectivity to your AD..
Article Link

Some Antiviruses block AD connectivity remove AV and test again.

DirkMare
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LVL 29

Expert Comment

by:ScottCha
ID: 41774725
Try powering off the computer, and unplugging it.  also remove the Ethernet cable.

I've found in the past that sometimes "junk" gets left in the network card and simply powering off the computer doesn't clear it.

A cold boot is necessary.
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Author Comment

by:Andrew Derse
ID: 41774726
I can ping my AD and access it...but I simply can't join the domain. Super frustrating.
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Author Comment

by:Andrew Derse
ID: 41774733
I'm starting to think it might be the fact that my NETLOGON and TCP/IP NetBIOS services aren't starting...
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Author Comment

by:Andrew Derse
ID: 41774741
@ScottCha, I did that on Friday. I completely moved the computer to another office to see if throwing it on a different VLAN quickly would help. No dice. Moved it back, tried again, no dice.
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Expert Comment

by:Dirk Mare
ID: 41774755
I'm starting to think it might be the fact that my NETLOGON and TCP/IP NetBIOS services aren't starting...

If the netlogon services on your DC isn't starting this would be the cause.

run dcdiag /c from command prompt on your DC and check for errors..

DirkMare
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Author Comment

by:Andrew Derse
ID: 41774776
DC1 failed test NetLogons
DC1 failed test Replications
DC1 failed test Services
DC1 failed test VerifyEnterprisReferences
DC1 failed test DNS

Uh oh...
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Author Comment

by:Andrew Derse
ID: 41774786
How would I go about resolving those...if they are causing issues with connecting to the domain?
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Expert Comment

by:Dirk Mare
ID: 41774798
Run the following command and attach the text file..

dcdiag /e /v /test:DNS /DnsAll /f:diagdns.txt

DirkMare
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Author Comment

by:Andrew Derse
ID: 41774806
Here it is:
diagdns.txt
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Expert Comment

by:Dirk Mare
ID: 41774828
Make sure of the following on all of your DC's (DC1, DC2 and Muse)

IP connectivity to and from all the servers.
That the DNS IP address of your DC are configured as follows..
DC1;
DNS 1: IP address of DC1
DNS 2: IP address of DC2
DNS 3: 127.0.0.1
DNS 4: IP address of Muse

DC2;
DNS 1: IP address of DC2
DNS 2: IP address of Muse
DNS 3: 127.0.0.1
DNS 4: IP address of DC1

Muse;
DC2
DNS 1: IP address of Muse
DNS 2: IP address of DC1
DNS 3: 127.0.0.1
DNS 4: IP address of DC2

Restart netlogon services on all 3 DNS servers wait 5 - 10min and test again..

DirkMare
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Author Comment

by:Andrew Derse
ID: 41774861
Should this also be set on the WINS tab?
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Author Comment

by:Andrew Derse
ID: 41774877
I set the DNS as requested, restart NETLOGON service on all 3 domains, it still fails the test.
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Author Comment

by:Andrew Derse
ID: 41774892
I don't think this is a server issue ( at this point ) as I am able to join other computers to the domain, just not this particular windows 7 x32 machine. I just verified this on a couple other computers.
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Expert Comment

by:Dirk Mare
ID: 41774911
If dcdaig fails there are AD DC DNS issues..

DirkMare
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Accepted Solution

by:
Andrew Derse earned 0 total points
ID: 41774914
I actually fixed this problem.

Reverted all servers back to original config ( before DirkMare's suggestions to change settings ).
Restored pc back to last week Thursday.
Took computer off domain.
Added computer back to domain.

There must have been some weird problems with drivers for this NIC as the restore did the trick.
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LVL 16

Expert Comment

by:Dirk Mare
ID: 41774936
Glad you sorted out this issue?

Just a heads up you need to sort out your dns issues as this will cause issues.  

DirkMare
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LVL 2

Author Comment

by:Andrew Derse
ID: 41774945
Yes, I do. I will probably open up a new question for that and tag you in it right away to get feedback.
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Author Closing Comment

by:Andrew Derse
ID: 41782789
I restored computer from previous restore point and that worked.
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