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How to effectively contact Microsoft?

I have an issue that I believe only Microsoft can address.  I would say it's a bug but it may be more than that.

I have a large number of computers that have been configured with firewall settings for a variety of purposes.
When recent Windows updates installed, some of the firewall setting were obliterated.  This calls for a lot of work to fix them.  It's not appreciated and viewed as damage.

Where would one go to create a meaningful input / dialog with Microsoft?
Windows OS

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8/22/2022 - Mon