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Windows Search Service Terminates Constantly

Posted on 2016-08-29
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Last Modified: 2016-09-04
User keeps getting error message that she cannot use Outlook search because the indexing is incomplete.  I go to services and see Windows search service not running.  I try to start it... it immediately abends.

I go to the event log... sure enough, it has been constantly starting and stopping all by itself... 322 times when I took the screenshot below.

Ideas as to why this is happening?  Win 10 Pro, upgraded from Win 7 Pro about 3 weeks ago... no issues until last Friday.

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Question by:Wayne Herbert
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3 Comments
 
LVL 20

Expert Comment

by:Peter Hutchison
ID: 41775862
You probably need to modify your indexing locations in the 'Indexing Options' control panel.
Usually you do not need to index a whole drive but specific folders such as Documents folders, Start menu, Outlook (if installed), IE History and exclude unwanted areas. Large folders or large files can take a long time to index and permissions can prevent some items from being indexed.

The Windows Search Service usually runs under Local System account which should have full permissions to your hard drive, but you can change it to a different admin account if required.
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Accepted Solution

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Wayne Herbert earned 0 total points
ID: 41777107
D*mndest thing... you can see from the images in my initial post that the problem started last Thursday, or maybe earlier, and that the service had terminated 322 times.  A reboot did not fix the issue.  On Friday, the user again complained about the indexing.

I came into the office today to try some things out that were posted here and elsewhere... and wouldn't you know it?... the user says search is now working fine... and indeed it is... no more service crash errors in the log and she can search.
 
So, I am closing.  Can't fix something that is no longer broke.  Thank you for your help.
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LVL 7

Author Closing Comment

by:Wayne Herbert
ID: 41783535
The problem went away.  Nothing to test solutions against.
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