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Sonicwall router blocking NAS drive from the network

Posted on 2016-08-29
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Last Modified: 2016-08-30
I recently change my router from a tp-link to a sonicwall, the sonicwall is blocking my nas drive from getting on the network. I’ve seen online complains about this but did not find offering a solution.
 
The router is a tz-210
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Question by:Abraham Deutsch
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20 Comments
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 41775442
did your network change? i.e. 192.168.0.x to 192.168.1.x? you will have to change the network back to what it was before until you reconfigure your NAS.. as a work around change your netmask from 255.255.255.0 to 255.255.0.0 and then you can access the nas and then change its network settings.
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41775604
This is even if it got its ip from DHCP?

Is there a way to do the changes by connecting  directly to the drive? (Changing the network will be a big mass)
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LVL 8

Expert Comment

by:J Spoor
ID: 41775887
is this for wireless clients? Or wired clients?
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41776041
Wired
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LVL 8

Expert Comment

by:J Spoor
ID: 41776053
is it configured to use DHCP or a Fixed IP?
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41776079
DHCP
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LVL 8

Expert Comment

by:J Spoor
ID: 41776157
is it getting an IP address? what is exactly failing?
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41776178
Does not get a IP address
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LVL 8

Expert Comment

by:J Spoor
ID: 41776185
did you enable BOOTP on the DHCP scope?
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Author Comment

by:Abraham Deutsch
ID: 41776255
No
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LVL 8

Expert Comment

by:J Spoor
ID: 41776317
enable bootp on the DHCP scope.
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41777119
Did. Still not showing up.
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LVL 8

Expert Comment

by:J Spoor
ID: 41777188
Is the NAS directly connected to the SonicWALL? or via a switch?
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41777193
Before enabling bootp it was connected directly but now its through a switch.
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LVL 8

Expert Comment

by:J Spoor
ID: 41777214
does a laptop on the same port get an IP?
To which port is the switch connected?

Is that port on the SonicWALL part of the Portshield to X0 ?
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41777266
Yes
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LVL 8

Expert Comment

by:J Spoor
ID: 41777276
then it must be smthn in the NAS... did you try switching it to a fixed IP?
did you try rebooting it?
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LVL 2

Author Comment

by:Abraham Deutsch
ID: 41777285
Should I have a way to access it.... I don't know it's IP I ran advanced IP scanner, and it did not detect it.

I did a rebooth
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LVL 8

Accepted Solution

by:
J Spoor earned 500 total points
ID: 41777310
doesn't it come with a discovery program?
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LVL 2

Author Closing Comment

by:Abraham Deutsch
ID: 41777447
I highly appreciate your help. Thank you
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