Citrix prohibit logon and reconnections - disconnecting current users

Posted on 2016-08-30
Last Modified: 2016-09-18
We have a XenApp 6.5 farm, 4 host/worker servers and i set the 'prohibit logons and reconnections' to 2 of the servers to slowly allow the sessions to drop off and then i can do some work on them later tonight. Since i did that we have had calls from the users on these two servers complaining they got kicked off mid sessions (they reconnect fine to one of the other servers).
Question is i thought this was designed to allow sessions to continue working but would stop new sessions and so i could then allow it to become empty 'gracefully' .
is this incorrect or is there something else to do?
any pointer would be great
Question by:Lee Pepper
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Expert Comment

by:James Rankin
ID: 41776449
Can't you just prohibit new logons, rather than reconnections?

If they've got a session that is disconnected it may affect all of their current sessions on that server.

Accepted Solution

James Rankin earned 250 total points (awarded by participants)
ID: 41776452

Author Comment

by:Lee Pepper
ID: 41776469
hI James, prohibit 'new' logons isn't one of the options, its either Prohibit Logons, Prohibit logons and re-connections or Prohibit logons until server restart.

Also doing what i did already (prohibit logons and reconnections) - that is putting it in drain mode..

then re-reading the help text - it says it re-routes ALL logons, do you think that means also the current live sessions? my assumption was it would be only new logons attempts and it would leave users on that were already connected.
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Author Comment

by:Lee Pepper
ID: 41776472
in which case would the Prohibit Logons be the one to use?

Expert Comment

by:James Rankin
ID: 41776476
Yeah I would give it a try with Prohibit Logons. I'm assuming that you're publishing applications, not desktops? In that case it may be that if a user has several sessions on one server and one of them is disconnected, it may be preventing access to the remaining "live" sessions.

Sorry I sound a bit vague - I don't have a 6.5 farm up at the moment so can't really recall clearly :-(

Author Comment

by:Lee Pepper
ID: 41776505
thats fine, its just a published desktop, all 4 hosts in the worker group.. users limited to 1 instance so it shouldn't be a case of mixing sessions etc..

i noted the time i made that change and will see if any more calls from the remaining users!
LVL 25

Assisted Solution

by:Sekar Chinnakannu
Sekar Chinnakannu earned 250 total points (awarded by participants)
ID: 41776566
when you disable logon, only the connected user can access and disconnected cause issue to establish the connection.

Author Comment

by:Lee Pepper
ID: 41776573
Hi Sekar, yes but what appeared to happen is when i selected the option to prohibit logons & re-connections  it actually then started to logoff currently connected users - not just new sessions.

So i changed it to prohibit logons only and will check how that behaves
LVL 25

Expert Comment

by:Sekar Chinnakannu
ID: 41803580
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