Bill Hopkins
asked on
HEXA SPRING 8 Tablet locked
I have a Hexa Spring 8 Windows 10 tablet. I was downloading anniversary update and after it finished, the screen told me that the tablet was offline and to enter the last password, which I did. It tells me "your device is offline. Sign in with the last password used on this device. "
How can I reset it without a keyboard (no visible poke hole) .
How can I reset it without a keyboard (no visible poke hole) .
ASKER
The power icon isn't visible with the keyboard, I have to tap the screen to bring it back. I do the restart, with same circular result.
Sorry, tap the Power icon, then bring up the on-screen keyboard and hit Shift, then restart.
ASKER
I had to use the accessibility menu to use the onscreen keyboard, then it worked. Thanks!
The asker answered the question on his own.
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At the login screen, use the on-screen keyboard to tap shift, and then hit the power icon and select restart.
Your tablet should boot into an options screen.
Select Troubleshoot, then Reset your PC.