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Email sent from Outlook, OWA or iPhone - Exchange 2010

Posted on 2016-08-30
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Last Modified: 2016-09-19
Hi all,

is there any way to tell if a particular email was sent from Outlook, OWA or an iPhone.

We have a user from whose account an email was being sent but the user is denying that he sent that email. Now I need to figure out which device it went from so that we can focus on that area. iPhones are controlled through Airwatch.

Thanks.
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Question by:Exchange User
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7 Comments
 
LVL 17

Assisted Solution

by:Gaurav Singh
Gaurav Singh earned 125 total points
ID: 41776724
you can check the Email headers, that gives some information, check lime MIME type in email header
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LVL 26

Expert Comment

by:pony10us
ID: 41776728
Also look at the sender's IP in the header.
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LVL 3

Author Comment

by:Exchange User
ID: 41776767
I analyzed the 2 headers, one sent from my iPhone and the other from Outlook. The MIME version says 1.0 for both.

But when email is being sent from Outlook, the message ID has 'some ID'@serverFQDN.domain.local

When sending from iPhone, message ID is showing 'some ID'@domain.local

Any ideas ?
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LVL 40

Accepted Solution

by:
Adam Brown earned 250 total points
ID: 41776809
The client data is contained in the message tracking log under the SourceContext variable. http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2013/ManagementAdministration/determine-clients-used-send-emails.html has some information on how to examine information in the tracking log. The following command is edited to show you the source data for all emails since august first:
Get-TransportService | Get-MessageTrackingLog -ResultSize Unlimited -Start 08/11/2016 -EventID SUBMIT | select sender,recipient,subject,sourcecontext

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LVL 3

Author Comment

by:Exchange User
ID: 41776854
Get-TransportService is not recognized by Exchange 2010's EMS ?
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LVL 3

Author Comment

by:Exchange User
ID: 41776987
@Adam I tried doing that with the toolbox option Tracking Log Explorer in the EMC. I have the data in front of me. Source Context here has different types of information. How do we read it ? Any ideas.
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LVL 26

Assisted Solution

by:pony10us
pony10us earned 125 total points
ID: 41796821
The client type in the log created using Adam's solution should show you what you want to know.

MOMT = Outlook
OWA = Outlook Web Access
AirSync = Active Sync (usually a phone/pad/etc)

For more information you can look at:  http://markgossa.blogspot.com/2015/11/exchange-what-type-of-client-sent-email.html
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