Compellent SAN loses iSCSI connection when a rescan is done from a host?

Posted on 2016-08-30
Last Modified: 2016-09-02
Compellent SC4020
 Version: 6.75
iSCSI connections drop when a scan is performed from a host (any connected).
Hyper-V 2012 R2
Question by:admitech
  • 3
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LVL 21

Expert Comment

ID: 41777507
Any other performance issues or errors?  Do you have to manually re-initiate the connection?

Author Comment

ID: 41777961
We do. I don't see any network issues and performance seems fine...Any way of monitoring this better that you can think of? (Free? This place is cheap lol)
LVL 21

Expert Comment

ID: 41778998
When the host runs a scan and losses its connection, are there any errors logged in the host's event\system log or the SAN's log?
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Author Comment

ID: 41779716
Nothing other than generic connection lost to disk errors....
LVL 21

Accepted Solution

eeRoot earned 500 total points
ID: 41780775
If there are no useful messages or errors on the SAN or the switch that sits between the SAN and servers, then the next step would be to contact Dell and see if they have any known issues or recommended firmware updates for the SAN.

Author Closing Comment

ID: 41782168
Ended up not being the SAN but Co-Pilot is the best option.

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