I have been asked to look at a laptop that uses Bit locker TPM encryption it has orange lines down the screen on boot, now I have worked out this is due to a windows update and the user can get to Windows by typing in their PIN and pressing enter. Unfortunately though the user has pressed to many incorrect keys and I am certain that it needs the recovery password which has been misplaced and isn't in AD :(
I can go to advanced options and access command prompt etc and thought I could use manage-bde -unlock as I still know the PIN but alas it doesn't work I assume to it being a PIN not a password?
Does anyone know of a way to stop the laptop asking for the recovery key and let me put in the PIN back in instead. I thought of maybe removing the CMOS or a command I can use to bypass having to enter the recovery key by using the PIN?
Thanks and the laptop is running Windows 10 x64, only one partition/drive