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Found the recovery key in the end but thanks for your help
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Found the recovery key in the end but thanks for your help

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I have been asked to look at a laptop that uses Bit locker TPM encryption it has orange lines down the screen on boot, now I have worked out this is due to a windows update and the user can get to Windows by typing in their PIN and pressing enter. Unfortunately though the user has pressed to many incorrect keys and I am certain that it needs the recovery password which has been misplaced and isn't in AD :(<br />
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I can go to advanced options and access command prompt etc and thought I could use manage-bde -unlock as I still know the PIN but alas it doesn't work I assume to it being a PIN not a password?<br />
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Does anyone know of a way to stop the laptop asking for the recovery key and let me put in the PIN back in instead. I thought of maybe removing the CMOS or a command I can use to bypass having to enter the recovery key by using the PIN?<br />
<br />
Thanks and the laptop is running Windows 10 x64, only one partition/drive
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I have been asked to look at a laptop that uses Bit locker TPM encryption it has orange lines down the screen on boot, now I have worked out this is due to a windows update and the user can get to Windows by typing in their PIN and pressing enter. Unfortunately though the user has pressed to many incorrect keys and I am certain that it needs the recovery password which has been misplaced and isn't in AD :(

I can go to advanced options and access command prompt etc and thought I could use manage-bde -unlock as I still know the PIN but alas it doesn't work I assume to it being a PIN not a password?

Does anyone know of a way to stop the laptop asking for the recovery key and let me put in the PIN back in instead. I thought of maybe removing the CMOS or a command I can use to bypass having to enter the recovery key by using the PIN?

Thanks and the laptop is running Windows 10 x64, only one partition/drive

Bitlocker no recovery password but I have the PIN

Encryption is the process of encoding messages or information in such a way that only authorized parties can read it. In an encryption scheme, the intended communication information or message, referred to as plaintext, is encrypted using an encryption algorithm, generating ciphertext that can only be read if decrypted. For technical reasons, an encryption scheme usually uses a pseudo-random encryption key generated by an algorithm. An authorized recipient can easily decrypt the message with the key provided by the originator to recipients, but not to unauthorized interceptors.