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Clients not getting ip from DHCP after clone

Posted on 2016-08-30
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Last Modified: 2016-09-28
A Windows domain with one DHCP, multicast Windows 7 image to 10 computers with same hardware, the first one restarted after the clone gets an ip from DHCP, all others get a 169 ip.  I put static ips 10.0.0.x on the other 9 computers, they cannot ping each other.  Tried "netsh int ip reset", "ipconfig /renew/flushdns", not working.  Then I did a multicast overnight again, the next day, the first computer restarted works fine, all others failed!  Tried again in the afternoon, nothing works.  Tried overnight, and the first one works!  It's been four days now, four computers work.

We do a lot of cloning before, no problem at all.

It's very stragne, please help, thanks!
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Question by:tony tsui
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Expert Comment

by:David Johnson, CD, MVP
ID: 41777557
before you clone you have to sysprep the machines.  You didn't so are now getting one of the unexpected consequences
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LVL 51

Expert Comment

by:Jackie Man
ID: 41777571
Have you sysprep the computer before you do the cloning?

The physical address of the network card will be the same among all computers if you do not do a sysprep.
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Author Comment

by:tony tsui
ID: 41777582
Yes, I sysprep the computer.

And I cloned another 30 machines with different hardware successfully during this same period of time.

???
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Expert Comment

by:Michael Pfister
ID: 41777590
Even without using sysprep the MAC address will be derived from the physical network card, not from the cloned Image so this shouldn't be a problem. Its useful especially if you try to deploy to different hardware....

Ping could be blocked by Windows Firewall.

Anyway I'd check the network cable and switch port. Swap it with the working one and see if the problem moves.
Also check your DHCP server, maybe its scope is out of addresses...
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Author Comment

by:tony tsui
ID: 41777604
Tried swapping ports and cable, DHCP has 75 addresses available.

The thing I can't understand is:  the same machine not working now, I just have to wait one day, clone again, and then it works!
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LVL 29

Expert Comment

by:Michael Pfister
ID: 41777615
What tool are you using for cloning?

Have you tried deleting the network card from an affected computer and let Windows PnP redetect it?
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Author Comment

by:tony tsui
ID: 41777625
I use Ghostcast Server.  Tried uninstall NIC, uninstall TCP, same.
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LVL 29

Expert Comment

by:Michael Pfister
ID: 41777646
Just to make sure: ipconfig /all shows different MAC addresses on the different systems?
Anything in the Windows Eventlog regarding DHCP`?
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Expert Comment

by:Jackie Man
ID: 41777683
It is likely that the image capture has a problem.

Have you verified the image?
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Author Comment

by:tony tsui
ID: 41779162
Thanks everyone.

Those machines were Windows XP before, so I tried to restore the previous image (I used this one to clone all the machines a few years ago) back to them.  Only the first one works.

It seems the DHCP only gives one new IP to those machines each day.  Is this possible?

Tried restart DHCP and DNS, use another switch, and still nothing.  Also, I can clone other machines without problem.
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Expert Comment

by:Jackie Man
ID: 41779178
Those machines were Windows XP before

You upgrade to win 7, do a sysprep and capture the image?
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Author Comment

by:tony tsui
ID: 41779194
I did a clean win 7 install, sysprep and capture the image.
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Accepted Solution

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tony tsui earned 0 total points
ID: 41797252
The problem is gone now.

Found out that MAK limit is reached.  After Microsoft increased the limit, everything is fine now.

But I'm not sure if it's the cause or how, just sharing the info.
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