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Cant connect to my internet once cnnected to VPN

Posted on 2016-08-31
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Last Modified: 2016-09-13
I am running Windows 10 and each time that I use Cisco Anyconnect to connect to vpn's, I lose my laptops connectivity to the internet and my email and such.
Is there anyway to keep my internet access there while connected to vpns?
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Question by:vmich
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Expert Comment

by:John Hurst
ID: 41778044
You need to enable split tunneling to do that. I do not use AnyConnect but rather I use a commercial VPN application that allows split tunneling as a setup option
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Author Comment

by:vmich
ID: 41778052
Can I do spilt tunneling with Cisco Anyconnect and if not what are my options
There has to be something I can do with Cisco Anyconnect if anyone knows?
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Expert Comment

by:John Hurst
ID: 41778055
You would have to look in the AnyConnect options for that setting. PPTP from Microsoft does not do split tunneling

Here is a Cisco technical document on enabling Split Tunneling

http://www.cisco.com/c/en/us/support/docs/security/anyconnect-secure-mobility-client/119006-configure-anyconnect-00.html
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Expert Comment

by:Chris Ashton
ID: 41778102
Split tunneling must be configured on the Cisco VPN termination device.  Do you know what the device is to which you are connecting?  e.g. Cisco ASA 5545

Do you have administrative control of the device?
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Author Comment

by:vmich
ID: 41778107
No unfortunately I don't have that info..
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Expert Comment

by:Chris Ashton
ID: 41778122
Then you will likely have to make a request to the administrator of the device to enable split tunneling.  This will stop your public internet bound traffic from being encrypted and sent across the VPN.  Instead it will exit your default gateway as normal and only interesting traffic will be sent across the VPN.

If their company policy stops them from enabling split tunneling, they may be able to pass your internet traffic through their GW instead...
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Expert Comment

by:SIM50
ID: 41778196
If their company policy stops them from enabling split tunneling, they may be able to pass your internet traffic through their GW instead...

Split tunneling is actually considered to be a security violation by a lot of compliance standards like SSAE16 and ISO 27002. The big risk is that your computer can become a gateway between the protected and unprotected network. To minimize the risk, companies issue locked down laptops to remote users, do pre-login checks and etc.

On ASA with full tunnel VPN (if the same ASA is used for Internet and VPN), they need to enable hair pinning and setup NAT/ACLs to allow internet access.
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Accepted Solution

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vmich earned 0 total points
ID: 41786018
I talked with the networks folks and they gave me another outside ip to use and now that solved my issue.
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Author Closing Comment

by:vmich
ID: 41795696
new ip address
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