Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 59
  • Last Modified:

Google Cloud Print Printers Go Offline

We have a Windows 2008 R2 Server setup as a traditional print server with 20+ printers/printer drivers setup.  We installed the latest version of the Google Cloud Print Service App and setup a Google account specifically for printers that we want to share out to via Google Cloud Print.  The issue that we are having is that all of the printers go offline at various times during the day.  The way that we have found to get them back online is to login to the print server, login to Google Cloud Print in Chrome on the print server and wait a few minutes.  All of the printers typically come back online.

We are using a Domain Admin account to login to the Google Cloud print service App.  We have also setup a scheduled task to restart the Google Cloud print service every 4 hours however, this has not seemed to help fix the issue.  Any ideas on how to get this to work reliably?
0
John-Paul
Asked:
John-Paul
  • 4
2 Solutions
 
Jackie ManCommented:
Chrome browser updated to v52.0.2743.116?

Do you see the printer online even if chrome is signed out on the windows server?

If both answers are YES, It is a known issue.

https://support.google.com/chrome/a/known-issues/1700835?hl=en&ref_topic=4386914
0
 
Jackie ManCommented:
Actually, Google Cloud Print is still a beta product and you should not rely on it in a production environment.
0
 
Jackie ManCommented:
Any feedback?
0
 
Jackie ManCommented:
Google Cloud Printing is still a beta product and is not recommended for production environment.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now