Solved

 shows up in Outlook, not OWA or on phone

Posted on 2016-08-31
3
77 Views
Last Modified: 2016-08-31
We are creating an html email which will be our order confirmations to be sent to customers, and in the process of testing, we notice  at top left corner when viewed via Outlook. The   does not show up in OWA or on an iPhone. How do we stop that from displaying?
0
Comment
Question by:QMBB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 21

Expert Comment

by:Randy Poole
ID: 41778395
That is a UTF-8 BOM, try adding the following meta tag to your email so outlook understands the encoding.

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

Open in new window

0
 

Author Comment

by:QMBB
ID: 41778449
We already have this:

<meta content="text/html; charset=utf-8" http-equiv="Content-Type" />

Is what you said different?
0
 
LVL 21

Accepted Solution

by:
Randy Poole earned 500 total points
ID: 41778566
Are you using any international characters within the email? If not, try changing what you have to:
<meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1">

Open in new window

0

Featured Post

How our DevOps Teams Maximize Uptime

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us. Read the use case whitepaper.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There’s a good reason for why it’s called a homepage – it closely resembles that of a physical house and the only real difference is that it’s online. Your website’s homepage is where people come to visit you. It’s the family room of your website wh…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
The viewer will learn how to create a basic form using some HTML5 and PHP for later processing. Set up your basic HTML file. Open your form tag and set the method and action attributes.: (CODE) Set up your first few inputs one for the name and …

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question