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Solved

 shows up in Outlook, not OWA or on phone

Posted on 2016-08-31
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Last Modified: 2016-08-31
We are creating an html email which will be our order confirmations to be sent to customers, and in the process of testing, we notice  at top left corner when viewed via Outlook. The   does not show up in OWA or on an iPhone. How do we stop that from displaying?
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Question by:QMBB
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Expert Comment

by:Randy Poole
ID: 41778395
That is a UTF-8 BOM, try adding the following meta tag to your email so outlook understands the encoding.

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

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Author Comment

by:QMBB
ID: 41778449
We already have this:

<meta content="text/html; charset=utf-8" http-equiv="Content-Type" />

Is what you said different?
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Accepted Solution

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Randy Poole earned 2000 total points
ID: 41778566
Are you using any international characters within the email? If not, try changing what you have to:
<meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1">

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