Solved

 shows up in Outlook, not OWA or on phone

Posted on 2016-08-31
3
71 Views
Last Modified: 2016-08-31
We are creating an html email which will be our order confirmations to be sent to customers, and in the process of testing, we notice  at top left corner when viewed via Outlook. The   does not show up in OWA or on an iPhone. How do we stop that from displaying?
0
Comment
Question by:QMBB
  • 2
3 Comments
 
LVL 21

Expert Comment

by:Randy Poole
ID: 41778395
That is a UTF-8 BOM, try adding the following meta tag to your email so outlook understands the encoding.

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

Open in new window

0
 

Author Comment

by:QMBB
ID: 41778449
We already have this:

<meta content="text/html; charset=utf-8" http-equiv="Content-Type" />

Is what you said different?
0
 
LVL 21

Accepted Solution

by:
Randy Poole earned 500 total points
ID: 41778566
Are you using any international characters within the email? If not, try changing what you have to:
<meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1">

Open in new window

0

Featured Post

Master Your Team's Linux and Cloud Stack!

The average business loses $13.5M per year to ineffective training (per 1,000 employees). Keep ahead of the competition and combine in-person quality with online cost and flexibility by training with Linux Academy.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
FAQ pages provide a simple way for you to supply and for customers to find answers to the most common questions about your company. Here are six reasons why your company website should have a FAQ page
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question