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  • Status: Solved
  • Priority: Medium
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Cancelling Pandora on iPhone

I can not find how to cancel auto-renew and am told to cancel it on my iTunes settings.

Please explain.

I have n iPhone 6 and just got the latest OS.

Thanks
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newbieweb
Asked:
newbieweb
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1 Solution
 
Kyle SantosCustomer RelationsCommented:
Go to iTunes on your computer. (You have to do it this way.  Apple doesn't have a way to cancel a subscription through iPhone.)
Click Account drop down in the menu.
Click View Account.
Login with your iCloud login/pass.
Go to 'Settings' > Subscriptions > Manage
You should be able to disable Pandora subscription there.

Let me know if this works or not.
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newbiewebSr. Software EngineerAuthor Commented:
I do not see:

Go to 'Settings' > Subscriptions > Manage

I see the attached screen

iTunes
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Kyle SantosCustomer RelationsCommented:
Is there more stuff below 'iTunes in the Cloud'?  Can you scroll down more?
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Kyle SantosCustomer RelationsCommented:
It should look like this:

Screen-Shot-2016-08-31-at-10.56.41-A.png
See Subscriptions and click 'Manage'.  There should be an option to disable the Pandora subscription.

If there is no option listed, then are you logging into the wrong iTunes account?  The iCloud account you're signed in with on your iPhone should be the one you login with in iTunes.
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newbiewebSr. Software EngineerAuthor Commented:
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Kyle SantosCustomer RelationsCommented:
Are you using the same iCloud login on the iPhone and iTunes?
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newbiewebSr. Software EngineerAuthor Commented:
Yes, I do. I totally forgot.

Thanks!
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Kyle SantosCustomer RelationsCommented:
You're very welcome.  Have a good one!
o/
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