troubleshooting Question

Dual Mointor Display Driver/Excel 2016

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dlmyersdta asked on
Displays / MonitorsWindows OSHardwareDesktopsLaptops Notebooks
4 Comments1 Solution210 ViewsLast Modified:
A user is working in Microsoft Excel 2016 with dual monitors and experiencing their monitors blinking and going out when transferring data from one spread to another on opposite screen. Once the monitors comes out of sleep mode, the message, "display server stopped working".

What I can offer is the one monitor is connected via display port cable and the other monitor via VGA cable. The PC is less than a month old. I have swapped out monitors as well and "disabled hardware graphics accelerations" under options-->Advanced in Excel.  I appreciate any feedback or thoughts on how to resolve this issue. Thank you in advance.
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