• Status: Solved
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Unable to view Outlook 2013 calendar

When an Outlook 2013 user attempts to view a calendar she gets the error message shown in the screenshot "The set of folders cannot be opened. The information store could not be opened."

Outlook 2013 is set up using IMAP.

What can be done to fix this issue so that the user will once again be able to view this calendar?
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Knowledgeable
Asked:
Knowledgeable
1 Solution
 
TechieMDCommented:
Delete and attempt to recreate the user's profile in Outlook.
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Clark KentCommented:
Hello,
Ensure that correct Outlook data file is set as default.
1. Click on Start
2. Choose  Control Panel > Mail > Show Profiles > Properties > Data Files > Select the correct .pst file
3. click on Set as default.
If the correct .pst file is already set as default then try the steps below:
1.Right click on Outlook (.exe)
2. Go to Properties > Compatibility > uncheck all the boxes.

Thanks & Regards,
Clark Kent
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