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Delete and attempt to recreate the user's profile in Outlook.
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Delete and attempt to recreate the user's profile in Outlook.

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When an Outlook 2013 user attempts to view a calendar she gets the error message shown in the screenshot &quot;The set of folders cannot be opened. The information store could not be opened.&quot; <br />
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Outlook 2013 is set up using IMAP.<br />
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What can be done to fix this issue so that the user will once again be able to view this calendar?
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When an Outlook 2013 user attempts to view a calendar she gets the error message shown in the screenshot "The set of folders cannot be opened. The information store could not be opened." 

Outlook 2013 is set up using IMAP.

What can be done to fix this issue so that the user will once again be able to view this calendar?

Unable to view Outlook 2013 calendar

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Email Software

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.