Moving c# programs and SQL to a new server

Posted on 2016-08-31
Last Modified: 2016-09-06
We are moving our current programs to a new server.  I need to test them before they go live.  This particular program is web based using c#. When I use Visual Studio and step through my code everything works like it should.  When I publish the program and run it I get the following error:

A network-related or instance-specific error occurred while establishing a connection to SQL Server.  The server was not found or was not accessible.  Verify that the instance name is correct and that SQL Server is configured to allow remote connections...

I am thinking it is a permissions problem but I am not familiar enough to know where to start.  Can someone help me with this?

BTW- I looked at the 'Connections' for this sql server and the 'Allow remote connections to this server' is checked.
Question by:huerita37
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Expert Comment

ID: 41779011
Can you access the SQL server remotely via ssms?

Accepted Solution

Danlo earned 250 total points
ID: 41779016
There are two places you need to set permissions in SQL Server (Management Studio).

First, you need to be sure there is a Login [Server -> Security -> Login] that matches the login the C# applications are trying to connect with.

Second, you need to add a 'User' to the database that the application connects to, using the login account you created above.

[Server -> Database -> Security -> Users]

Make sure the User has at least dbDataReader rights (for Read-only access), and also dbDataWriter rights, for the ability to modify data in the database.


Expert Comment

ID: 41779020
In addition, make sure that the SQL Server instance is set to allow both SQL Server authentication and Windows Authentication, unless the C# app is impersonating a user.
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LVL 63

Expert Comment

by:Fernando Soto
ID: 41779100
Did you update the connection string to point to the new server?
LVL 13

Assisted Solution

by:Nakul Vachhrajani
Nakul Vachhrajani earned 250 total points
ID: 41779266
Going to basics - The first task is that your request must "reach" the server.

If you use SSMS on your workstation (not where the SQL Server service is hosted), can you connect to your SQL Server instance? If this is a new server that IT built, do ask IT to check the firewall. Newer operating systems block traffic and hence it is possible that you are unable to reach the SQL Server itself.

Next, check if accces to the server using TCP/IP is enabled (it is disabled by default). You can check this in the SQL Server Configuration Manager on the server (which is the same place you would go to in order to manage your SQL Server service).

If the above two points check out, then the instance level configurations of allowing remote connections and setting permissions come into play.

Author Comment

ID: 41781779
I'm testing the above responses.  I am not at work on Thursdays so I am looking at it now.

Author Comment

ID: 41782022
Here is my testing so far:

I am able to access the DB even if I am not on the server itself.  If I run my program locally I can access data on the SQL Server.

There is a login and user that matches what I use to connect to the SQL Server.

I am pointing to the new SQL server because I can select/update to the new server when I am testing locally.

Author Comment

ID: 41782108
Is there a permission on the webserver that I need to set?  When I run the program from the new webserver but point to the old SQL server I get the same error.
LVL 13

Expert Comment

by:Nakul Vachhrajani
ID: 41782159
I believe it is the firewall on the webserver which may be blocking outbound traffic.

Expert Comment

ID: 41782280
I believe it is the firewall on the webserver which may be blocking outbound traffic.

Nakul Vachhrajani may be correct. here.  Standard SQL Server traffic port is 1433.

From a command line window on your web server, run 'netstat -aon | more' so check if that port is being listened to/for.

If the server is not indicating that it is listening for that port, you may need to enable the TCP/IP protocols inside SQL Server Configuration Manager.

If it IS listening for that port already, it's most likely being blocked by a firewall setting.  Make sure you have SQL port open in Windows Firewall for Domain and/or Private networks.

Author Comment

ID: 41786649
I have not been given permissions to get to this server.  I can only access the DB tables.  I have talked to our DB admin about everything that has been said here.  He checked the connection and it was not set to a local connection.

Thank you everyone for all of your help.

Author Closing Comment

ID: 41786653
I appreciate all of your help.

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