Missing profile prevents windows 10 startup
Posted on 2016-08-31
A client has a computer that stopped successfully booting into windows 10. I cloned the drive and found there was no profile for the only user on that PC, The profile was named Mary. There is a SAM database with the user Mary on the PC, so I know it existed.
There are no restore points. From the recovery environment I tried to reset keeping the user files, which failed.
I would like to know if there's a way to connect to windows without that active profile, and how to revive the one that was there.
Any assist here would be most welcome.