Avatar of tnorman
tnorman
 asked on

Mac Password changed - need to know options.

Hello all,

Two things I will state off the start:
- not overly familiar with Macs and Macbooks and the like
- I am not sure what type of Mac we are dealing with here. I am assuming a relatively new Macbook (maybe pro).

My client is asking about her Mac at home. There is a 'household' issue of some sort, and the password has been changed. She either needs access to the contents directly or failing that, making a copy of the HDD in some way to possibly access the data off site or sometime in the future.

I know on a PC if I had physical access to the drive, I could at least gain access to the contents/data on the drive.

I realize I am being a bit vague here, but that's all I have right now.

Any helpful input appreciated.

Thanks.
Mac OS XApple OS

Avatar of undefined
Last Comment
tnorman

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
strung

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
SOLUTION
Kaffiend

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
tnorman

ASKER
Thanks for your time on this.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy