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Mac Password changed - need to know options.

tnorman asked
Hello all,

Two things I will state off the start:
- not overly familiar with Macs and Macbooks and the like
- I am not sure what type of Mac we are dealing with here. I am assuming a relatively new Macbook (maybe pro).

My client is asking about her Mac at home. There is a 'household' issue of some sort, and the password has been changed. She either needs access to the contents directly or failing that, making a copy of the HDD in some way to possibly access the data off site or sometime in the future.

I know on a PC if I had physical access to the drive, I could at least gain access to the contents/data on the drive.

I realize I am being a bit vague here, but that's all I have right now.

Any helpful input appreciated.

Watch Question

If the drive is encrypted, she is out of luck. Otherwise, there are various ways to reset the admin password which you can find here:  http://tidbits.com/article/14437
If you have physical possession of the MacOS computer, it is fairly trivial.

Basically, you boot it up into "Single User Mode" and change/set administrative password
(If you are a Linux user, you might be familiar with the concept, MacOS is, like Linux, Unix-derived/based).  Another "method" is to set the OS to "new" so that after bootup, it thinks it is a new install, and allows you to set the admin password

Most sites don't like it when you post specific instructions on how to do this, so I won't do that here.  But really, all you need is a Google search


Thanks for your time on this.