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Clients cannot contact WSUS (Error 802400E)

Posted on 2016-09-01
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Last Modified: 2016-09-22
We have been facing the following problem for more than two months.

Our clients cannot contact our WSUS server.

KB3148812 installed automatically and I uninstalled it and did not perform the post instructions. Then installed KB3159706 and I added the feature “HTTP Activation” and rebooted the server but still no success.

Kindly assist me in this matter because this problem made our work miserable.

Thanks & regards
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Question by:Yousuf Shahzad
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Assisted Solution

by:Shaik M. Sajid
Shaik M. Sajid earned 500 total points
ID: 41779409
check this article  posted on
https://social.technet.microsoft.com/Forums/windows/en-US/59ad21be-7514-46df-adf3-fdf6ec15e132/wsus-breaks-after-kb3159706-released-552016?forum=winserverwsus
Hey all, just installed KB3159706 on my WS 2012 R2 WSUS Server at 2PM on 5/5/2016.  This was supposed to fix/issues when KB3148812 was released a few weeks ago.  Don't install KB3159706, it breaks WSUS.
C'mon Microsoft, get your stuff together.  I'm tired of this amateur hour BS.


Shane - Did you do the manual post installation steps after installing KB3159706?
Manual steps required to complete the installation of this update
Open an elevated Command Prompt window, and then run "C:\Program Files\Update Services\Tools\wsusutil.exe postinstall /servicing" (case sensitive, assume C: as the system volume).
Select HTTP Activation under .NET Framework 4.5 Features in the Server Manager Add Roles and Features wizard.
Restart the WSUS service.
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Author Comment

by:Yousuf Shahzad
ID: 41779459
Mr. Sheikh

When I try to run "C:\Program Files\Update Services\Tools\wsusutil.exe postinstall /servicing" on Command Prompt, I get the following message:

"C:\Program is not recognized as an internal or external command, operable program or batch file"

Kindly assist me what to do next?

Thanks & regards
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LVL 16

Assisted Solution

by:Shaik M. Sajid
Shaik M. Sajid earned 500 total points
ID: 41779515
did you check the path i.e

the following is existing  C:\Program Files\Update Services\Tools\wsusutil.exe

did u run the command prompt as administrator ?

ps check
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Author Comment

by:Yousuf Shahzad
ID: 41779572
Yes, the path exists.`

I ran CMD in both ways; as administrator and without administrator.

Regards
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Accepted Solution

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Shaik M. Sajid earned 500 total points
ID: 41779581
Select HTTP Activation under .NET Framework 4.5 Features in the Server Manager Add Roles and Features wizard.

(case sensitive, assume C: as the system volume).


C:\Program Files\Update Services\Tools\wsusutil.exe postinstall /servicing
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Author Comment

by:Yousuf Shahzad
ID: 41779592
Oh sorry my mistake.

The command ran successfully.

Post installations succeeded.

Just rebooted and I will check whether WSUS is working or not then I will let you know.

Regards
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LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 41779600
great
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Author Comment

by:Yousuf Shahzad
ID: 41779627
Thank Allah

WSUS is working.

I really thank you from the bottom of my heart. So nice of you.

Then in "Update Window" I clicked "Check for Updates" button and it started checking updates.

My question is that now WSUS server will automatically update all our PCs or I have to go one by one and click "Check for updates" button?

Reagards
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LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 41779848
it should update automatically depends up on deployment if its deployed through go
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LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 41779920
Please close the question as well thanx
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Author Comment

by:Yousuf Shahzad
ID: 41779951
Yes, Please

Thanks a lot for your kind assistance and precious time for me.

Regards
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LVL 16

Expert Comment

by:Shaik M. Sajid
ID: 41779976
accept the solution with points please
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Author Comment

by:Yousuf Shahzad
ID: 41781399
What is the point system. Let me know plz then I will give the point.
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Author Comment

by:Yousuf Shahzad
ID: 41804358
I do not understand how to point this
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