Enterprise WiFi For 4000 Sq ft Office

NOC123
NOC123 used Ask the Experts™
on
Hey guys,

We have a open floor plan 4000 sq ft office with 50 users who strictly use WiFi. We are in a saturated office building, and currently using 2 ubiquiti AC routers with a 100mb fiber inet line.

We are still suffering from dropped signals and slow performance. We ran a spectrum scan, and i do see a lot of WiFi networks. I chose one that is not used as much (1 other router on that network it seems) yet we still suffer from issues.

Is there a more enterprise WiFI setup i can go with to help solve these issues??
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Top Expert 2014
Commented:
Seeing your environment from a RF perspective would help.  A proper RF survey would help you to understand where the issues are and where you might be able to better-place APs in order to provide a better service.
Dirk MareSystems Engineer (Acting IT Manager)
Commented:
I agree with Criag seeing RF analyzer would help.

Ubiquity devices are good and should be able to change channels and frequencies.

We recently installed Dlink wifi access points and after seeing Ruckus in action I was very impressed with its performance and was upset that we did not have the option/opportunity to buy/use these devices.
https://www.youtube.com/watch?v=BvIu_g3nN4g

I am in no way affiliated with ruckus its my personal opinion.

DirkMare
Distinguished Expert 2018
Commented:
The RF analysis is by far the biggest and absolutely necessary help, as previously mentioned. That will help determine what wireless channels are the most congested, along with how much inteference you're trying to battle against, What model of Ubiquiti units are you using? Are you getting sufficient coverage in your space, but having the issues you mentioned?

If you have a lot of devices that support 5 GHz networks, I'd be starting to implement that if you haven't already done so. That will be a big help for those devices that support it.

Personally, I'd go with Ruckus devices. Take a look at their Unleashed program, where the first AP set up acts as the controller (each subsequently set up one acts as a backup controller). This considerably lowers the cash outlay versus the traditional Ruckus controller-AP setup. However, bear in mind you be limited to 25 APs and 512 simultaneous users. There are also a few unavailable features, which you can contact a Ruckus dealer about. (You can switch to their traditional model later if you deem it appropriate without having to replace the APs)

I planned out an implementation at a hotel in downtown Washington DC, and it drastically improved their wireless internet service. My employer at the time was so happy that they're taking that implementation and expanding it to a few other clients.
Distinguished Expert 2018

Commented:
Solid recommendations provided, but not enough information to completely finish answering.

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