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in your IIS, check the Error Pages configuration if it redirects to any page?<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/09_w36/1114867/SnapShot.png" target="_blank" title="SnapShot.png (22 KB)"><img alt="SnapShot.png" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2016/09_w36/800_1114867/SnapShot.png" /></a><br />
double click the item for more details
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in your IIS, check the Error Pages configuration if it redirects to any page?

SnapShot.pnghttps://filedb.experts-exchange.com/incoming/2016/09_w36/1114867/SnapShot.png
double click the item for more details

SnapShot.png

<div>
I may be reading this wrong, but it seems like this is behaving correctly, that url does not exist or is not reachable, so you are redirected to the help page. <br />
<br />
Are you wanting help with solving what page gets served up when IIS can't find something (404) or help with getting the right document to show up at that URL?
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I may be reading this wrong, but it seems like this is behaving correctly, that url does not exist or is not reachable, so you are redirected to the help page.

Are you wanting help with solving what page gets served up when IIS can't find something (404) or help with getting the right document to show up at that URL?

<div>
Hi Ben,<br />
<br />
I would like the right document to show up at that URL. I have checked the virtual directory path and the path definitely exists.<br />
<br />
Any suggestions?<br />
<br />
Thank you.
</div>


Hi Ben,

I would like the right document to show up at that URL. I have checked the virtual directory path and the path definitely exists.

Any suggestions?

Thank you.

<div>
Hi Ryan,<br />
<br />
Thank you so much that got it. Found the error in 8 seconds :)<br />
<br />
Cheers.
</div>


Hi Ryan,

Thank you so much that got it. Found the error in 8 seconds :)

Cheers.

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<div class="content wysiwyg-content">
Heyas,<br />
<br />
When a try to access a particular website on an IIS Server, I get the following error 404 - File or directory not found.<br />
<br />
See the attached file. &nbsp;The highlighted URL is what I type in and when press enter it automatically redirects to &nbsp;<a href="http://uch-webapp-p001.uhc.uc.com.au:8090/Help" rel="ugc">http://uch-webapp-p001.uhc.uc.com.au:8090/Help</a><br />
<br />
How can I stop this from occurring?<br />
<br />
Thank you.<br />
<a href="https://filedb.experts-exchange.com/incoming/2016/09_w36/1114866/IIS-Error.PNG" target="_blank" class="file-inline" title="capture (31 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>IIS-Error.PNG</a>
</div>
</div>


IIS-Error.PNG

Heyas,

When a try to access a particular website on an IIS Server, I get the following error 404 - File or directory not found.

See the attached file.  The highlighted URL is what I type in and when press enter it automatically redirects to  http://uch-webapp-p001.uhc.uc.com.au:8090/Help

How can I stop this from occurring?

Thank you.

IIS 404 Error on website Automatic Redirect to /help

IIS is Internet Information Services, the web server included with Windows Server operating systems. All current versions are built on a modular architecture; modules can be added or removed individually so that those required for specific functionality are installed. The full installation of IIS includes HTTP, security, content, compression, caching, logging and diagnostics.

Microsoft IIS Web Server

A web server refers to the software that helps to deliver web content that can be accessed either through the Internet or through an intranet. The primary function of a web server is to store, process and deliver web pages to clients. The communication between client and server takes place using the Hypertext Transfer Protocol (HTTP). The most common use of web servers is to host websites, but there are other uses such as gaming, data storage, running enterprise applications, handling email, FTP, etc.