Solved

Exchange 2013 mailbox keeps going under quaratnine.

Posted on 2016-09-01
6
48 Views
Last Modified: 2016-10-18
Hello,

We have an exchange 2013 with around 40 mailboxes. Recently after a power failure the database got corrupted and we repaired it with eseutil. After the repair, a specific mailbox keeps crashing and after 3 crashes goes under quarantine. Is there a way to see why it crashes?
We use the Disable-MailboxQuarantine cmdlet and remove it from quarantine. The issue is that after removal from quarantine we have to restart the IS service and this causes disruptions. Also if there is way to disable quarantine in general and the mailbox keeps crashing, will this affect the database in the future ?

Thank you
0
Comment
Question by:Comp_support
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 18

Accepted Solution

by:
Mal Osborne earned 500 total points
ID: 41781098
Yeah, unfortunately, when a store if repaired with ESEUTIL, there is usually some missing data and corruption. Typically attachments go missing, they look to be there, but cannot be opened

Given your situation, I would export the entire mailbox out into a PST, delete it, then create a new one and import. That will probably filter out the corrupt objects, I would expect a heap to not export, however they will not actually be whole anyway.
1
 

Author Comment

by:Comp_support
ID: 41781138
I thought about that, but i was trying to avoid it. Is ti possible to find out why the mailbox is crashing ?
0
 
LVL 18

Expert Comment

by:Mal Osborne
ID: 41781182
Well, I guess if you had access to Microsoft's documentation explaining how the store worked, you could try. Might take months.

If you try to export to a .PST, you may get some clues from what does not make it.
0
 

Author Comment

by:Comp_support
ID: 41781186
OK, i will give it a shot later on and i will let you know how it went.
0
 

Author Comment

by:Comp_support
ID: 41848366
Sorry for the late reply. Finally I exported the mailbox to PST. Created a new mailbox and started importing mails. Not all in once. A few every time. It turned out that there were a lot of corrupted messages in the exported PST that could not be imported. After deleting those emails and imported the rest, the problem is resolved.

Thank you for your support and sorry for the late reply once more.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question