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Could you explain and possibly point a solution to an Outlook 2007 issue?

Posted on 2016-09-02
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Hi Experts

Could you explain and possibly point a solution to an Outlook 2007 issue.
Every time it starts after some tries to start a Complete repair is needed.

After used It is always correctly closed and Windows 7, also.

I frequently use CCleaner to correct registry, etc.

Thanks in advance
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Question by:Eduardo Fuerte
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Accepted Solution

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Experienced Member earned 2000 total points
ID: 41781444
Try the following:

Close Outlook, make a secure copy of your PST file (mail file), open Control Panel, Mail, and delete the Outlook Profile. This deletes the Outlook email account..

Open Outlook, make a new Account, point it to your PST file and then test.

Does this work?

If no, make a new, test, Windows User Profile (Windows Account). Log into the new Windows Account, set up Outlook and test.

Does the new Windows Profile work?
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Author Closing Comment

by:Eduardo Fuerte
ID: 41784653
Hi

Your strategy looks very good.
But since last days the problem didn't repeat so I could not effectivelly test it.

As soon another occurence, I will test it.

Thank you for the help.
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LVL 97

Expert Comment

by:Experienced Member
ID: 41784658
You are very welcome and I was pleased to assist.
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