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Missing Crypto Commands

Posted on 2016-09-02
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Last Modified: 2016-09-02
Anyone know why my new router would be missing crypto commands? It's a 4331 k9/ISR. See below of what is available.Crypto-Commands-from-4331.JPG
This is what I'm used to seeing.
Crypto-Commands-from-1841.JPG
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Question by:Justin Moore
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6 Comments
 
LVL 14

Expert Comment

by:SIM50
ID: 41781997
You most likely have IOS version 15. It requires a separate license for VPNs. Do "sh license". What you can do is downgrade to 12.4.
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LVL 8

Author Comment

by:Justin Moore
ID: 41782035
this is the result. Is it the SecurityK9 license?
4331-License-Index.JPG
edit:
I do have v 15.4. and I'm supposed to be licensed for Sec/k9
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LVL 14

Accepted Solution

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SIM50 earned 500 total points
ID: 41782054
If you are suppose to have securityk9 license than you would have to contact Cisco licensing and explain that after RMA, your license is missing.

Here is the link to explanation of CIsco licensing:
https://learningnetwork.cisco.com/docs/DOC-20321
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LVL 8

Author Comment

by:Justin Moore
ID: 41782072
Ok thanks. I looked for a downgrade to 12.4 but couldn't find it. any chance you have that link too?
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LVL 14

Expert Comment

by:SIM50
ID: 41782098
http://www.cisco.com/c/en/us/support/routers/4331-integrated-services-router-isr/model.html#~tab-downloads

I don't see it in the list. I never worked with 4331 ISR so wouldn't know for sure but maybe it doesn't follow the rest of the routers in the ios version progression.
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LVL 8

Author Comment

by:Justin Moore
ID: 41782215
I don't think it does, thanks for looking though.
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