Solved

WordPress AWS: site goes down

Posted on 2016-09-02
2
78 Views
Last Modified: 2016-09-06
My site was down yesterday and when my developer restarted it, all was fine. Now it's down again.

I have admin access and AWS root access.

What is the logical next step? It seems like an AWS problem.

How do I restart the server?
How do I contact them to find the problem?
0
Comment
Question by:newbieweb
2 Comments
 
LVL 32

Accepted Solution

by:
shalomc earned 500 total points
ID: 41783072
How do you know it's an AWS problem?
Did you size the AWS instance to the amount of traffic your web site gets?
Do you have monitors on CPU usage, network usage, and disk space?
Do you look at your access logs and php errors?
Do you have the latest Wordpress version? Apache? Mysql? Php? Was the server built from scratch, or was it restored from the developer's image?
Your first point of contact should be your developer. AWS provides support only if you buy technical support from them.
If you use AWS just to  run a wordpress site, have no operations team with AWS knowledge, and your developer is strong on Wordpress themes but weak on Linux configuration, then stop right now.
Go get a hosted wordpress plan, pay between $5 and $30 a month and sleep well at nights.
Ask on EE for wordpress hosting recommendations.
1
 

Author Closing Comment

by:newbieweb
ID: 41786959
thanks
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Monitoring systems evolution, cloud technology benefits and cloud cost calculators business utility.
For cloud, the “train has left the station” and in the Microsoft ERP & CRM world, that means the next generation of enterprise software from Microsoft is here: Dynamics 365 is Microsoft’s new integrated business solution that unifies CRM and ERP fun…
This video teaches viewers how to create their own website using cPanel and Wordpress. Tutorial walks users through how to set up their own domain name from tools like Domain Registrar, Hosting Account, and Wordpress. More specifically, the order in…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now