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My site was down yesterday and when my developer restarted it, all was fine. Now it's down again.<br />
<br />
I have admin access and AWS root access.<br />
<br />
What is the logical next step? It seems like an AWS problem.<br />
<br />
How do I restart the server?<br />
How do I contact them to find the problem?
</div>
</div>


My site was down yesterday and when my developer restarted it, all was fine. Now it's down again.

I have admin access and AWS root access.

What is the logical next step? It seems like an AWS problem.

How do I restart the server?
How do I contact them to find the problem?

WordPress AWS: site goes down

Amazon Web Services (AWS), is a collection of remote computing services, also called web services, that make up a cloud-computing platform  operated from 11 geographical regions across the world. The most central and well-known of these services include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3". Other services include Elastic MapReduce (EMR), Route 53 (a DNS web service),  provides a highly available and scalable Domain Name System (DNS) web service, Virtual Private Cloud (VPC), storage, database, deployment and application services.

WordPress is a free and open-source content management system (CMS) based on PHP and MySQL for creating websites and blogs. Features include a plugin architecture, a template system and strong management, customization and search systems; through its dynamic presentation of content, webmasters have the flexibility to create websites easily.

WordPress

Cloud computing, also known as on-demand computing, is a kind of Internet-based computing where shared resources and information are provided to computers and other devices. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in third-party data centers, relying on sharing of resources to achieve coherence and economies of scale.

Cloud Computing

MySQL is an open source, relational database management system that runs as a server providing multi-user access to a number of databases. Acquired by Oracle in 2009, it is frequently used in combination with PHP installations, powering most of the WordPress installations.

MySQL Server

Virtualization is the act of creating a virtual (rather than actual) version of something, including (but not limited to) a virtual computer hardware platform, operating system (OS), storage device, or computer network resources. Virtualization is usually the creation of a system that executes separate from the underlying hardware resources, or the creation of an entire desktop for systems located elsewhere, similar to thin clients.